Safe House Shelter Manager

Hope Villages of America•Clearwater, FL

9h•$55,000 - $60,000•Onsite

About The Position

The Safe House Shelter Manager is responsible for supervising the daily operations of the Emergency Safe House, while still providing case management for survivors of domestic violence. This includes providing information about crime victims’ rights, crisis stabilization, safety planning, law enforcement and victim advocacy, assisting in securing stable housing, assisting in identifying and securing employment, and service planning in support of recovery and self-sufficiency. This position will facilitate support groups and provide referrals. Supervisory responsibilities include ensuring client files are complete and comply with necessary evaluation standards from funding agencies, coordinating the orientation, training, and supervision of volunteers at the Emergency Safe House, and providing on call support for the Emergency Safe House on a rotating basis.

Requirements

0 H.S. Degree
1 College Degree
1 Certification/License
Bachelor’s Degree in social work or related field preferred.
Two (2) years of experience working in the domestic violence field preferred.
Competency-based Core training (30 hours) within 90 days of employment required.
Knowledge of issues of domestic violence, human trafficking, and other forms of abuse.
Knowledge of Microsoft Office Productivity Tools (MS Word, Excel, and PowerPoint).
Ability to successfully perform job functions independent of daily supervision.
Ability to work in a fast-paced environment with multiple priorities.
Ability to learn and work in Osnium.
Seeing
Hearing
Talking
Reading
Writing
Proficiency of the traits marked above in the following languages for business letters, memos, customer interaction, presentations, demonstrations, employee direction, audits, etc: English

Nice To Haves

Bachelor’s Degree in social work or related field
Two (2) years of experience working in the domestic violence field

Responsibilities

Provide leadership to staff.
Assist directors and staff in evaluating effectiveness of program services and offerings.
Implement organizational policies and procedures.
Coach and train staff in policy and procedures, skill and personal development areas as needed.
Establish high performance goals and standards, yet realistic work objectives/standards for staff.
Provide comprehensive case management, which includes providing information about crime victims’ rights, crisis stabilization, safety planning, law enforcement and victim advocacy, assisting in securing stable housing, assisting in identifying and securing employment, and service planning in support of recovery and self-sufficiency.
Provide referrals to local community partner agencies.
Facilitate support groups to empower survivors of domestic violence to obtain their goals, such as employment and securing affordable housing.
Collaborate with community agencies including, but not limited to, local literacy programs, career centers, Job Links, Dress for Success programs and local libraries.
Regularly update team members regarding resource listings and the status of participants.
Update participant files weekly.
Collect, organize, and enter data into appropriate formats for the WS database and other databases weekly.
Develop self-knowledge of issues domestic violence, laws, policies, and case histories.
Participate in training opportunities including: the mandatory 24 hour Core Training and 6 shadowing hours to be registered for confidentiality and privilege; maintain 17 hours of domestic violence training per year.
Attend staff meetings and local community meetings.
Provide supervision of daily operations at the Safe House, including staff and services.
Ensure client files are complete and comply with necessary evaluation standards from funding agencies.
Provide on call support for the Safe House on a rotating basis.
Collaborate with other organizations and groups within the community to build partnerships and enhance fundraising activities.
Assist in planning and coordinating events meant to raise funds (sanctioned events, community events, etc).
Provide staff support at events, as needed.
Assist with other duties as assigned.