Safe Haven Lead Residential Staff

Deborah's Place•Chicago, IL

5d•Onsite

About The Position

This position is responsible for daily Safe Haven operations including scheduling and training of Safe Haven volunteers; maintaining timely and accurate logs; meal preparation and delivery; crisis intervention; conducting Safe Haven activities; ensuring safety and integrity of Safe Haven space.

Requirements

High School Diploma or equivalent
2-3 years of social service and/or residential program experience
Knowledge of issues surrounding homelessness, mental illness and chemical dependency
Proficiency in Microsoft Office software
Effective oral and written communication skills
Good organizational skills
Conflict management and crisis intervention skills
Demonstrate clear and professional boundaries
Act in a professional manner

Nice To Haves

Bachelor's degree
Food Handling and Sanitation Certification
First Aid/CPR
Valid Illinois driver's license

Responsibilities

Know and comply with policies and procedures of Deborah's Place and the Safe Haven program.
Coordinate the scheduling and training of Safe Haven volunteers.
Communicate directly and effectively concerns and observations to internal and external service providers.
Communicate directly and effectively with other Safe Haven staff.
Ensure program safety, security, cleanliness and integrity of the building during designated hours. This includes staying awake on the overnight shift.
Prepare and serve meals.
Ensure the proper ordering, stocking and storage of goods and supplies.
Collaborate with Safe Haven staff to plan & conduct Safe Haven operations.
Provide timely and appropriate crisis intervention.
Provide administrative support to the Residential Manager of the Safe Haven Housing Program.
Share on call responsibilities two weekends out of the month.
Work with Residential Manager to maintain program goals and comply with reporting requirements.
Maintain program paperwork and participant files in a clean and orderly fashion.
Act as Residential Manager in absence of Residential Manager.