SaaS Solutions Architect - Ruby
About The Position
We're seeking an experienced Senior SaaS Solutions Architect (Ruby) to lead the design and delivery of innovative, scalable, and client-centered technical solutions within our professional services organization. In this role, you will partner closely with customers, internal stakeholders, and delivery teams to translate business requirements into well-architected solutions that leverage APIs, integrations, automation, and cloud-based technologies. This role is ideal for a technically strong, customer-facing consultant who excels at solving complex business challenges, guiding architectural best practices, and mentoring others along the way. As a senior member of the team, you will help shape technical direction across engagements while ensuring quality, efficiency, and customer satisfaction from discovery through deployment.
Requirements
- 5+ years of relevant experience in solutions architecture, software development, technical consulting, or a related discipline.
- 3+ years of customer-facing experience leading technical conversations and delivering solution-based outcomes.
- Hands-on development experience in two or more languages such as .NET, Node.js, Python, Java, or Ruby.
- Experience working with SaaS and/or IPaaS applications in enterprise environments.
- Strong understanding of systems architecture and the ability to design scalable, performance-driven, and resilient solutions.
- Knowledge of software design patterns, architectural best practices, and large data volume considerations.
- Experience integrating business systems using APIs, middleware, ETL tools, CRM platforms, reporting environments, or analytics solutions preferred.
- Excellent written, verbal, and presentation communication skills, with the ability to explain technical topics clearly to non-technical stakeholders.
- Proven ability to lead projects from concept through completion with a high degree of independence and ownership.
- Strong organizational skills and the ability to manage multiple priorities, deadlines, and client expectations effectively.
- Experience supporting technical scoping, solution estimation, and statement of work development preferred.
- Bachelor’s degree in Computer Science, Information Systems, Management Information Systems, Engineering, or a related field preferred; equivalent experience also valued.
Responsibilities
- Lead technical consulting engagements by facilitating discovery sessions, gathering requirements, and translating business goals into scalable solution architectures.
- Design, build, test, and deploy custom software solutions using platform capabilities, APIs, integrations, and third-party technologies.
- Create clear and comprehensive technical documentation, including architecture designs, integration flows, implementation approaches, and solution recommendations.
- Serve as a trusted advisor to customers and partners, helping them understand solution options, technical tradeoffs, and best practices.
- Act as a subject matter expert on advanced platform capabilities, extensibility scenarios, and API-driven solution design.
- Review and validate architecture designs created by other team members to promote consistency, quality, and technical excellence.
- Provide mentorship, coaching, and peer feedback across the architecture team to strengthen delivery quality and team capability.
- Assess technical feasibility, implementation complexity, and effort estimates in support of sales opportunities, solution scoping, and statements of work.
- Manage technical project execution, including timelines, deliverables, risks, dependencies, and client communications.
- Build middleware and integration solutions that automate workflows, connect external systems, and support secure, efficient data migration.
- Apply strong systems architecture and design pattern knowledge to deliver performant, scalable, and maintainable solutions.
- Partner with product and engineering teams to communicate customer feedback, identify enhancement opportunities, and surface product gaps.
- Maintain a strong focus on customer outcomes, solution quality, and delivery excellence across all assigned engagements.
Benefits
- medical, dental, and vision insurance
- comprehensive employee assistance program
- 401(k) retirement plan
- paid time off and holidays
- paid learning days
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
