RVP CarelonRx Account Management - West Region

Elevance Health•Woodland Hills, CA

3d•Hybrid

About The Position

CarelonRx is a proud member of the Elevance Health family of companies. CarelonRx pairs a strong, clinical-first lens with deep pharmacy expertise to create solutions that improve outcomes, control costs, and enhance each member’s health. This role requires associates to be in-office at least 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Requirements

Requires a BA/BS and at least 5 years of professional/leadership experience or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

Master’s degree.
Account Management/Account Executive PBM experience strongly preferred.
Integrated Medical and Pharmacy model experience strongly preferred.
10+ years of progressively responsible Account Management, Sales or Operations experience in the PBM or managed care industry.
Possess thorough understanding of account management principles.
Business, financial, clinical and operational acumen.
Exceptional leadership skills.
Strategic thinking/planning and results oriented.
Team player, winning, bias towards action, and exceptional execution mindset.
Integrated medical/pharmacy solution experience
Experience in a highly matrixed organization and familiar with multiple funding types.

Responsibilities

Serves as primary Pharmacy Business Driver leading Account Management.
Communicates the Company value proposition to clients and prospects and meeting revenue goals, profitability, satisfaction, and retention parameters as per the Key Performance Indicator (KPI) structure.
Delivers client retention and satisfaction strategies that drive results, execution excellence.
Involves significant engagement with matrixed resources that support accounts, resulting in client satisfaction and retention.
Works with internal partners to develop client strategies that drive growth, retention, ongoing profitability, and operational excellence.
In collaboration with VP & Chief Sales Officer CarelonRx, helps align pharmacy services team efforts with business objectives.
Interacts with Anthem leadership, including regional leaders, plan presidents, and other key stakeholders responsible for customer experience.
Builds solid internal cross-functional relationships at all levels of Client Management, Finance, Operations, and IT.
Involves launching, expanding, and enhancing the CarelonRx pharmacy growth and retention model in collaboration with Anthem leadership and market regional sales/account management leaders.
Works with market account management leaders to develop and implement client-specific retention strategies and broader solution upselling strategies to meet business objectives.
Hires, trains, coaches, counsels, evaluates performance of direct reports.