RVP APAC Sales

Enghouse

15h•Remote

About The Position

Enghouse Interactive (EI) is a market leader in Customer Experience software, offering a comprehensive portfolio that includes Cloud Contact Centre, AI, Self Service, Quality and Performance Management, Email and Knowledge Management, Video Collaboration, Attendant Console, and Outbound Diallers. The Regional Vice President (RVP), APAC is tasked with driving revenue growth, expanding market reach, and fostering strategic customer relationships throughout the Asia-Pacific region. This role demands a hands-on leader who can function as both a player and a coach, capable of personally closing complex enterprise deals while simultaneously building, mentoring, and scaling a high-performing sales organization. The RVP will navigate the evolving landscape of cloud transformation, hybrid/on-prem modernization, and AI-driven Customer Experience (CX), effectively positioning Enghouse as a compelling alternative to its competitors. Prior experience selling SaaS and/or Customer Experience solutions is a mandatory requirement.

Requirements

5–10+ years in enterprise B2B software sales leadership.
Experience selling SaaS and/or Customer Experience solutions.
True player/coach: comfortable carrying a personal quota component and actively engaged in deals.
Strong operator: forecast accuracy within ±5–10%, pipeline discipline and inspection rigor.
Executive presence: credibility with CIO, COO, CX leaders.
Able to travel up to 50% of the time based on business requirements.

Nice To Haves

Experience in Contact centre / CX / CCaaS / UCaaS.
Experience in hybrid or on-prem to cloud migration environments.

Responsibilities

Own and deliver APAC bookings, ARR growth, and pipeline coverage targets.
Personally lead strategic enterprise deals (top 10–20 accounts), including C-level engagement and complex deal structuring (multi-product, hybrid deployments, partner-led).
Drive pipeline creation discipline with strong qualification rigor (MEDDIC).
Recruit, develop, and retain a high-caliber APAC sales team.
Instill sales process discipline and coach reps on enterprise discovery, multi-threading, executive access, and competitive positioning.
Define and execute regional go-to-market strategy across mature and growth markets, including building vertical-specific strategies.
Drive revenue through the partner and reseller ecosystem, defining clear partner operating models (referral vs. resale vs. implementation ownership).
Establish Enghouse as a credible alternative to competitors and lead competitive strategy.
Partner closely with Solutions Engineering, Product (for roadmap feedback), and Marketing (for regional demand generation).
Ensure alignment across the sales, delivery, support, and renewal lifecycle.
Provide detailed quarterly written reports to senior executive team and Enghouse board members.