RV TECH

CRUISE AMERICA INCMesa, AZ
Onsite

About The Position

The RV technician will be responsible for servicing and repairing RVs to manufacturers specifications, performing pre-delivery inspections, diagnosing and repairing chassis and coach systems. The objective of this job is to provide customers with a clean, operational motorhome and thus a pleasant rental introduction to Cruise America.

Requirements

  • High School Diploma or equivalent diploma; prior work related experience is required.
  • Regularly required to stand, climb, stoop, kneel, walk, reach with hands and arms, use hands to handle, feel or type, and talk or hear.
  • Must occasionally lift and/or move up to 50 pounds; and regularly lift and/or move up to 35 pounds.
  • Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
  • Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; shares expertise with others.
  • Job Knowledge - Competent in required job skills and knowledge; keeps abreast of current developments; requires minimal supervision.
  • Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
  • Communications Is able to communicate orally with co-workers and supervisor in English; is able to relay information effectively.
  • Teamwork Is able to work well with others to complete tasks.
  • Active Listening Gives full attention to what other people are saying.
  • Repairing Repairing machines or systems using the needed tools.
  • Troubleshooting Determining the cause of operating errors and deciding what to do about it.
  • Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Equipment Selection Determining the kind of tools and equipment needed to do a job.
  • Quality Management - Demonstrates accuracy and thoroughness.
  • Ethics - Works with integrity and principles; upholds organizational values.
  • Adaptability - Able to deal with frequent change, delays, or unexpected events.
  • Dependability - Commits to long hours of work when necessary to reach goals. This may include nights and weekends.
  • Professional appearance - displays good personal grooming and adherence to company protocol

Responsibilities

  • Maintain a neat and organized work area with sufficient supplies.
  • Provide vehicle familiarization tour and answer customer questions.
  • Move vehicles to local locations as necessary.
  • Provide troubleshooting skills for complex problems.
  • Repair chassis components.
  • Repair coach components.
  • Perform light body repairs.
  • Refurbish vehicles retired from the rental fleet.
  • Perform electrical repairs to coach and chassis systems.
  • Perform maintenance on generators.
  • Write estimates for vehicle damage.
  • Coordinate third party outsourcing.
  • Assist manager in planning vehicle needs and daily accounting.
  • Provide advanced diagnostic and repair skills for all coach and chassis components.
  • Clean and detail vehicle interior and exterior when needed.
  • Dump waste from vehicles as needed.
  • Add propane to vehicles as needed.
  • Perform other duties as assigned.
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