RV Service Technician

Alpin Haus • West Milford, NJ

1d • Onsite

About The Position

Alpin Haus is seeking an RV Service Technician to join their team, emphasizing a family-first culture and significant investment in employee growth and training. The company, with over 60 years in business and a strong community presence, is recognized as a 'Best Place to Work'. This role is ideal for individuals learning or possessing trade skills in carpentry, plumbing, or HVAC, or those with manufacturing experience, as Alpin Haus offers comprehensive, 100% company-paid training through its Service Technician University and RV Technical Institute certifications. The RV Service Technician is responsible for performing maintenance, repairs, and installations on company and customer vehicles, with a focus on quality, efficiency, safety, and cleanliness. The position offers a clear path for earning potential growth, including overtime eligibility and a bonus incentive program, as skills are built and certifications are earned.

Requirements

• High school diploma
• Experience using basic hand and power tools
• HVAC, building trades, automotive or mechanical experience
• Possesses, or able to procure, RV1 certification within first year of employment
• Ability to follow safety instructions and promote a safe working environment
• Ability to read technical diagrams or blueprints
• Customer friendly, observant and well organized
• Ability to work in a collaborative team, in a fast-paced environment
• Experience in following verbal and written guidelines to perform job functions

Responsibilities

• Receive job priorities from Service Advisor or Foreman
• Test, diagnose, and make repairs to RVs using diagnostic tools, and according to manufacturer’s instructions and mechanical knowledge and skills
• Install equipment and accessories onto RVs and test for proper function
• Provide instructions to the customer on proper use and care
• Review and update work orders using the computer system to document cause and correction, and diagnosis/repair action steps performed
• Safely transport vehicles to and from repair areas
• Assist the parts and warranty teams by expeditiously providing required information to quote/source parts and submit warranty claims
• Perform live demonstration of RV system functionality for new/used RVs sold
• Perform light indoor shop maintenance
• Perform housekeeping in the service shop, such as sweeping and general cleaning, throughout the workday
• Record and report description of any external damage discovered to vehicles

Benefits

• 100% company-paid training through Alpin Haus' Service Technician University and RV Technical Institute certifications
• Clear path to grow earning potential as skills and certifications are built
• Stability and reputation from over 60 years in business
• Family-owned culture with a team-oriented environment, accessible leadership, and voice heard
• Annual recognition awards night
• Employee appreciation events held throughout the year
• Voted one of the Best Places to Work in New York by the Capital District Business Review, multiple years running
• Overtime eligibility
• Bonus incentive program eligibility (up to $10k+ annually based on individual production) after approximately 90 days and achieving RVTI Level 1 Certification
• Additional bonus incentive opportunities as skills and certifications grow

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED