RV Parts & Accessories Retail Sales Associate

Alpin Haus•Middletown, NY

2d•$17 - $20•Onsite

About The Position

The Camping Advisor is responsible for delivering comprehensive product show-throughs on the customer’s pickup day, promoting essential parts and accessories, following up with customers who did not purchase, and providing top-tier customer care in our store. Part-time hours will vary week to week based on operational needs. Flexibility with scheduling, including some Saturdays, is required. Successful candidates will provide detailed, hands-on demonstrations of new units on the day customers pick up their RVs, showing customers how to operate and maintain their unit’s features. They will also qualify and gain customer agreement to sell comprehensive, added-value RV solutions including protection, power, safety & towing, lifestyle, and essential camping accessories. The role involves following up with customers who did not purchase, offering additional information, and maintaining long-term relationships with past customers. Additionally, the associate will assist in stocking and maintaining shelves of camping gear, greeting and assisting walk-in customers, and working closely with sales, parts, and service teams. Staying informed about new products and industry trends is also a key aspect of the role.

Requirements

High school diploma
Familiarity with RV operations, essential camping gear, and accessories
Professional, positive demeanor and customer friendly
Aptitude for selling products and maintaining customer relationships
Strong organizational and communication skills
Ability to follow safety instructions and promote a safe working environment
Ability to work in a collaborative team, in a fast-paced environment

Nice To Haves

Previous experience with automated inventory system helpful

Responsibilities

Conduct detailed, hands-on demonstrations of new units on the day customers pick up their RVs.
Show customers how to operate and maintain their unit’s features, ensuring they feel confident and comfortable before they leave.
Qualify and gain customer agreement to sell comprehensive, added-value RV solutions including, protection, power, safety & towing, lifestyle, and essential camping accessories tailored to each customer’s specific needs and camping style.
Educate customers on how these products enhance their camping experiences and improve convenience, safety, and comfort.
Follow up with customers who did not purchase, offering additional information, answering questions, and addressing any hesitations or concerns.
Maintain long-term relationships with past customers, periodically reaching out to see how they’re enjoying their RV, suggesting new products, and encouraging future visits.
Assist in stocking and maintaining shelves of camping gear, ensuring product displays are neat, organized, and fully replenished.
Greet and assist walk-in customers, helping them locate parts, recommending accessories, and providing expert guidance on product selection.
Work closely with sales, parts, and service teams to ensure seamless customer experiences.
Stay informed about new products, industry trends, and camping best practices to continually improve recommendations and deliver greater value to customers.