RV Park Grounds Assistant

StorQuest Self StorageHeber City, UT
Onsite

About The Position

The RV Park Grounds Assistant is responsible for maintaining the property facilities, equipment, grounds and facilitating the day-to-day operations of the RV Park under the direction of the RV Park General Manager and Grounds Supervisor.

Requirements

  • Must have a valid driver’s license and reliable vehicle.
  • Must be able to work weekends.
  • Excellent communication skills (verbal and written) including active listening
  • Relationship skills: ability to develop and sustain cooperative working relationships – both internal and external.
  • Organizational skills/Multi-tasking: Exceptional organization skills with the ability to allocate one’s time effectively, work under pressure, and meet tight deadlines; ability to handle multiple demands and competing priorities; ability to prioritize workload; and an ability to work at a detailed level.
  • Strong accountability combined with strong work ethic and enthusiasm for teamwork
  • Energetic self-starter with an ability to thrive in a fast paced environment.
  • Intrapersonal: A willingness to learn in a dynamic environment that includes new ideas and innovation, intellectually curious, adaptable and ambitious.

Nice To Haves

  • 1-3 years preferred experience with resolving maintenance issues including HVAC, plumbing, electrical, carpentry and appliance repair while taking preventative measures to maintain a clean and safe worksite.
  • Degree in Hospitality/Recreation/Tourism Management preferred.
  • RV Park/Resort Experience preferred.
  • Campspot Software Experience preferred.
  • 1-3 years preferred experience with suggesting preventative maintenance, observing safety violations, and additional findings that impact the property.

Responsibilities

  • Responding to, completing and documenting all assigned service requests/work orders efficiently, courteously and in a timely manner – within one (1) business day whenever possible.
  • Resolving maintenance issues including HVAC, plumbing, electrical, carpentry and appliance repair while taking preventative measures to maintain a clean and safe worksite.
  • Responding promptly to company calls, including prioritization of service requests and/or schedules; Lawn Care, cleaning, snow removal and maintenance of grounds, and common areas, as necessary.
  • Ensuring the overall cleanliness and organization of the maintenance shop or storage areas.
  • Maintains tool and supply inventory.
  • Providing customers with outstanding customer service and representing the brand positively and professionally at all times.
  • Providing updates to the General Manager and/or Grounds Supervisor regarding work order status, customer communication and concerns, suggestive preventative maintenance, observed safety violations, and additional findings that impact the property.
  • Reporting customer service, operational, safety and security concerns to management to resolve in an efficient and timely manner.
  • Performing on-call duties as determined by the manager.
  • Maintaining the physical condition of the community.
  • Complying with all state, federal and local laws.
  • Complying with company policies and state & federal safety practices and regulations.
  • All other duties as assigned.
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