RV Campground Desk Clerk - PART TIME

The Guest House at Graceland•Memphis, TN
•Onsite

About The Position

This is a part-time position at Memphis Graceland RV Park & Campground having variable/flexible working hours to include weekends, evenings, holidays and overtime as needed. This is an internal/external recruitment.

Requirements

  • Demonstrated knowledge of general clerical duties
  • Previous cash handling and customer service experience
  • Must have computer/POS experience
  • Organizational skills to determine workload in a timely manner
  • Ability to work quickly and accurately under constant pressure
  • Must be able to communicate both in person and on the telephone with a wide variety of individuals
  • Skill to exercise tact and diplomacy during discussions with campground guest
  • Ability to problem solve
  • Must demonstrate superior guest service/relations
  • Must practice good hygiene to present a clean and healthy appearance at all times
  • Work in a no smoking area
  • Must be able to work flexible hours and overtime as required
  • Must be able to work holidays
  • Ability to maintain confidentiality
  • Must be able to pass a background check and pre-employment drug test

Nice To Haves

  • Identification badge and uniform is required

Responsibilities

  • Register guests
  • Collect appropriate fees
  • Assign camp sites
  • Book advance reservations
  • Act as switchboard operator, receiving calls and taking messages
  • Maintain records of camp site assignments
  • Answer questions about services, checkout times, the local community and attractions, as well as other matters in a public relations capacity
  • Provide superior guest service
  • Assist in maintaining the office/camp store in a clean, safe, and organized manner
  • Stock and inventory gift/grocery & part items for retail
  • Represent the campground in a professional manner
  • All other duties as assigned
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