RV Campground Desk Clerk - PART TIME

Elvis Presley Enterprises•Memphis, TN
•Onsite

About The Position

Become a part of the exciting growth at Graceland! Since opening to the public in 1982, Elvis Presley's Graceland has hosted over 20 million visitors from every state in the union and nearly every country of the world. Graceland welcomes over 500,000 visitors each year, is one of the five most visited home tours in the United States, and is the most famous home in America after The White House. In 1991, Graceland was placed on the National Register of Historic Places. In 2006, it was designated a National Historic Landmark. Graceland visitors come from all walks of life, all ages, all musical tastes, all income levels, all educational backgrounds, and all parts of the world. Our employees are ambassadors to Memphis and work hard to ensure all of our guests are treated with the same southern hospitality that Elvis Presley was known for. This is a part-time position at Memphis Graceland RV Park & Campground having variable/flexible working hours to include weekends, evenings, holidays and overtime as needed. This is an internal/external recruitment.

Requirements

  • Demonstrated knowledge of general clerical duties
  • Previous cash handling and customer service experience
  • Must have computer/POS experience
  • Organizational skills to determine workload in a timely manner
  • Ability to work quickly and accurately under constant pressure
  • Must be able to communicate both in person and on the telephone with a wide variety of individuals
  • Skill to exercise tact and diplomacy during discussions with campground guest
  • Ability to problem solve
  • Must demonstrate superior guest service/relations

Responsibilities

  • Register guests
  • Collect appropriate fees
  • Assign camp sites
  • Book advance reservations
  • Act as switchboard operator, receiving calls and taking messages
  • Maintain records of camp site assignments
  • Answer questions about services, checkout times, the local community and attractions, as well as other matters in a public relations capacity
  • Provide superior guest service
  • Assist in maintaining the office/camp store in a clean, safe, and organized manner
  • Stock and inventory gift/grocery & part items for retail
  • Represent the campground in a professional manner
  • All other duties as assigned
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