Rural Resource Specialist, PAV

The Primavera Foundation•Tucson, AZ

72d•Onsite

About The Position

The Rural Resource Specialist focuses mainly on assisting with the successful transition to/with necessary housing for veterans and their families. The successful candidate will be a culturally-sensitive social services professional who has a positive influence on others, thrives on successfully facilitating processes, works at a faster-than-average pace, is extremely disciplined, detail-oriented, and results-oriented, sets high standards for self and others, and demonstrates top-notch planning and coaching skills.

Requirements

Knowledge of issues facing veterans and people that are low income/homeless, including housing, employment, mental and physical health.
Strong interviewing and assessment skills.
Ability to work effectively with program participants, the public, staff and volunteers.
Ability to communicate effectively and accurately orally and in writing.
Proficiency with office computer systems and software, including Microsoft Windows, Outlook, Word Excel, and a web-based database.
Ability to function with minimal supervision.
Ability to accurately track information and services in HMIS.
Bachelor’s degree in Social Work or related field
Minimum of three years of work experience in social services program providing case management services
One-year experience working with people who are low income or homeless and/or veterans
Note: A combination of relevant education and professional experience may be considered in lieu of degree.
First Aid/CPR certification, or ability to obtain
Level 1 fingerprint clearance card, or ability to obtain
Background checks
Must have reliable transportation, a valid driver’s license, a clean driving record, and proof of insurance coverage

Nice To Haves

Military veteran or veteran family member
One-year experience working in the multi- family housing field
Bilingual (English/Spanish)
Experience conducting home visits
Experience working in a program providing rent assistance.
One-year experience and demonstrated proficiency with web-based database program(s).

Responsibilities

Conducts intake/eligibility meeting and completes eligibility forms to determine eligibility based on need and program requirement
Develops a housing service plan with participants and enters all information in program database.
Assists participants in identifying, applying for, and moving into permanent housing.
Works with PAV Co-Director to verify determination of services and communicates approvals and all follow-up with the participant.
Continues to follow up with participants as needed, and continues to conduct ongoing assessment on a periodic basis as per program guidelines, including 90-day re-certifications.
Communicates/coordinates with participant’s other service providers as applicable on a regular basis.
Assists with any applications for mainstream benefits, status of application, and benefits received. This can include attending meetings as an advocate for the participant.
Contacts participant and conducts a process for participant exit when services are complete.
Ensures that 85% of Rapid Rehousing and 95% of Prevention households served exit with permanent housing.
Completes monthly reports on status of participants on caseload.
Registers all veteran participants for the SSVF satisfaction survey.
Participates in VA and, HMIS training, and other agency trainings as requested.
Participates in monitoring and evaluation activities including record reviews.
Ensures that participant files are properly maintained, meeting grant and confidentiality requirements.
Maintains a 95% accuracy rate on data entry and file audits.
Ensures confidentiality of participant information.
Maintains statistical data as required by grant funding sources.
Adheres to all contractual agreements related to resource and case management services.
Attends meetings with partnering agencies as scheduled.
Attends agency meetings as required such as All Staff and quarterly resource specialist meetings.
Performs other related duties as requested/assigned by leadership.
Demonstrates adherence to Primavera’s guiding principles of integrity, respect, accountability, compassion, and leadership.
Other duties as assigned by leadership