Runner-At Your Service substitute

MarriottNew York, NY
$31 - $41Onsite

About The Position

This position involves testing communications equipment, delivering various items to guest rooms, and providing guest amenities. The role requires adherence to company policies, maintaining a professional appearance, and ensuring guest satisfaction through excellent service. It also includes performing physical tasks such as lifting and moving objects, and navigating different environments within the hotel.

Requirements

  • High school diploma or G.E.D. equivalent.
  • No related work experience.
  • No supervisory experience.
  • None

Responsibilities

  • Test beepers and radios to ensure communications equipment works properly.
  • Place requested items such as rollaway beds and refrigerators in guest rooms.
  • Deliver extra towels, bathrobes, and other items to guest rooms.
  • Provide complimentary toiletries to guests, such as toothpaste, razors, and shampoo.
  • Deliver items (e.g., messages, mail, faxes, packages, flowers, sundry items, gift items) to guest rooms.
  • Deliver rollaway, cribs, linens, toiletries, and other items requested by guests to guest rooms.
  • May deliver food, beverage or other amenities and assemble orders to go.
  • Follow all company policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests’ service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Visually inspect tools, equipment, or machines (e.g., to identify defects).
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.
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