RTIC Operator

City of Gulfport • Gulfport, MS

6d • $40,341 - $40,341 • Hybrid

About The Position

The RTIC Operator provides operational and technical support within the RTIC under the direction of the RTIC Crime Analyst, in the Police Department. This is a non-sworn position. This position monitors live video systems, conducts database queries, and gathers and relays real-time information to support active incidents. The RTIC Operator assists patrol, investigations, command staff, and the Drone as First Responder (DFR) program by ensuring timely access to video and data systems, focusing on operational execution and information relay while analytical interpretation remains the responsibility of the RTIC Crime Analyst. This position is classified as an Essential personnel classification for Emergency Response. This means that during an emergency response this position is required to report directly after an emergency. Essential status is defined as employees whose duties are vital to maintain basic municipal functions during an emergency.

Requirements

• High School Diploma or GED Required.
• Must show proven skills/experience in operating computer systems, data bases or technology platforms.
• Must possess a valid Mississippi Driver’s License.
• Ability to obtain and maintain CJIS certification.
• Knowledge of RTIC operations and public safety technology systems.
• Familiarity with law enforcement data bases, video platforms and digital evidence.
• Ability and skills to understand privacy, confidentiality and criminal justice information systems (CJIS) compliance requirements.
• Ability to monitor multiple information sources and relay time-sensitive information accurately.
• Skilled in operating comuter systems, mapping tolls and data platforms.
• Ability to remain professional and composed during critical incidents.
• Strong organizational skills with the ability to manage multiple tasks and maintain accurate documentation.

Nice To Haves

• Experience in law enforcement, dispatch, military operations, security monitoring, RTIC operations or public safety support roles is preferred but not required.
• May be required to complete department-approved RTIC systems training.
• FAA Part 107 Remote Pilot Certificate is not required for this position, but may be obtained if operational needs dictate.

Responsibilities

• Monitors life and recorded video feeds to support law enforcement operations.
• Gathers, researches and relays real-time information to field personnel during active incidents.
• Utilizes law enforcement databases and technology systems including, Computer-Aided Dispatch (CAD), video platforms, mapping tools and other law enforcement technologies, as permitted to support operations and investigations.
• Supports critical incidents by maintaining situational awareness and communicating updates to appropriate personnel.
• Assists with Drone as First Responder (DFR) program operations as assigned.
• Documents activities, maintains logs, and manages digital evidence in compliance with departmental polices and legal standards.
• Provides technical and administrative support to the RTIC Crime Analyst.
• Participates in required training and performs all related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED