RS Service Team Supv A&P
About The Position
The RS Service Team Supervisor A&P assists the Service Team Manager in managing projects, including planning, scheduling, organizing, coordinating, and supervising work and labor hours to meet the master schedule. The role manages and mentors subordinate personnel, ensuring safety and quality of work. The supervisor is accountable for maintaining team engagement by fostering collaboration, supporting employee growth and development, and guiding the team toward high-quality performance. The position is based in Gulfstream's Savannah service center and is a first-shift, full-time role. Travel may be required up to 25%.
Requirements
- High school diploma or GED.
- Two years of related technical aviation maintenance experience.
- FAA Airframe and Powerplant (A&P) license.
- Demonstrated leadership ability and a high degree of integrity.
- Strong verbal and written communication skills.
- Ability to interact effectively with internal and external customers to support projects and assist with aircraft-system troubleshooting as requested.
- Ability to read, write, speak, and understand English.
Responsibilities
- Ensure accurate and meaningful communication between leadership and the team to maintain alignment.
- Deliver timely progressive counseling when necessary to maintain safety, compliance, and appropriate behavior.
- Conduct regular contribution and development discussions, including year-end discussions and one-on-ones, and support development investments for team members.
- Establish and cascade departmental goals aligned with organizational goals, communicate performance expectations, and support the team in meeting department goals.
- Coordinate with support departments to ensure materials and equipment are available.
- Ensure work complies with the Repair Station Manual, corporate policies, Site Operating Procedures, Federal Aviation Regulations, and other regulatory requirements; conduct daily safety audits to advance site safety goals and initiatives.
- Manage workflow to meet customer outdates and communicate team feedback and customer communications to the Service Team Manager.
- Manage project estimates and communicate or elevate new squawks and related labor estimates to the Service Team Manager.
- Back up the Service Team Manager in communicating with customers about completed work, discrepancies, and estimates; the off-shift supervisor is the primary customer contact for that shift.
- For the off-shift supervisor role, act as the main contact for hangar or weather-related emergencies, injuries, or aircraft damage; serve as the MAZE for hangar evacuations and identify and help resolve facility repairs.
- Review daily job charging and review and control technician and lead hours.
- Resolve warranty claim issues with aircraft, engine, or APU manufacturers and vendors when required.
- Institutionalize Lean and continuous improvement.
- Assist the Service Team Manager with hiring and onboarding as required.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
