RPI Lead
Equity LifeStyle Properties•Orlando, FL
•Onsite
About The Position
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of RPI Lead in Orlando, Florida. The Customer Service Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts.
Requirements
- High school diploma, or the equivalent.
- 1+ years of experience in a call center environment.
- Dedication to exceptional customer service.
- Excellent written and verbal communications skills.
Responsibilities
- Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
- Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
- Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
- Respond to customer needs, questions or problems in an efficient and thorough manner.
- Navigate multiple computer systems.
Benefits
- medical, dental, and vision plans
- a generous 401(k) employer match
- paid vacations, holidays, and sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
