Royalty Services Analyst

Dolby Laboratories, Inc.•Millcreek Township, PA

3d•$68,000 - $88,000•Hybrid

About The Position

Join the leader in collaborative licensing and help us advance inclusive and efficient new patent licensing approaches to drive innovation globally. Via Licensing Alliance is dedicated to accelerating global technology adoption, fostering participation, and generating return on innovation with balanced IP licensing solutions for innovators and manufacturers of all sizes around the globe. Via administers dozens of patent licensing programs in audio, video, broadcast, power, and more for a variety of technologies, consisting of 25,000 patents in over 130 countries, with nearly 100 current patent holders and over 3,000 current licensees. Via Licensing Alliance, a subsidiary of Dolby Laboratories, is an independently managed company owned by industry-leading participants with over 25 years of intellectual property licensing leadership. We are the world's largest patent pool administrator. We aggregate patents around key innovations and offer licensing solutions that give companies streamlined access to standardized technologies. For decades, we have served as a trusted bridge between our licensors and licensees, driving a strong and efficient IP licensing environment that yields better products and technologies for people around the world.

Requirements

Think analytically and critically; demonstrate the ability to solve problems within set guidelines and help other team members with problem-solving
Be detail-oriented; our processes are dependent on data accuracy, and our success is driven by providing clean and accurate reporting
The ability to multi-task based on business priorities and tight deadlines and proactively plan for the team accordingly is essential
Work autonomously, take initiative, and be confident in decision-making, as well as communicate workload and balance projects with other team members
Understand and apply a high level of internal controls and produce work that is of the highest professional quality
Demonstrate sound judgement and decision making
Ability to prioritize multiple demands and work well under pressure
BS degree in Accounting, Finance, Mathematics, Economics or a related subject or equivalent experience preferred
2+ years proven relevant work experience preferred
Demonstrated ability to lead projects and individuals
Strong Office 365 skills (Outlook, Excel, Teams, SharePoint, etc.)
Proven experience in quantitative and qualitative data analysis and reporting
Advanced written and verbal communication skills; strong analytical abilities

Responsibilities

Processing Licensee royalty reporting
Preparing invoices
Providing excellent customer service to large corporate accounts
Handling complicated questions regarding royalty reporting, billing, and taxes from customers worldwide
Working with large amounts of data to analyze royalty reporting and payment collection trends
Assisting management with month-end, quarter-end and year-end financial close activities
Maintaining and enhancing Licensee customer relationships through professional email correspondence
Learning new and updating existing skills to meet the position requirements as they evolve
Serving as a lead in the training of new team members and providing guidance to team members regarding communications to Licensees
Developing a good understanding of royalty calculation and allocation methods
Strict adherence to internal controls and operational protocols
Handling with excellence a large workload consisting of high-volume reporters and different levels of difficulty in accounts
Managing all aspects and being the main point of contact for the assigned Licensee accounts
Monitoring the day-to-day operations related to Licensee communications, royalty reporting, invoicing, and the collection of payments to ensure proper handling of information in the company’s systems and document in the ticketing system
Responding via email to requests promptly and appropriately, communicating complicated information in a clear and concise manner while maintaining the companies service level expectations
Providing guidance to team members regarding communications to be sent to customers according to department guidelines
Participating in the training path of new team members to gain knowledge, understand processes and drive toward key results of the team and department
Performing daily tasks efficiently and independently while ensuring adherence and consistency in the application of all established processes and procedures in accordance with SOC 1, SOX, or other requirements
Making recommendations to management regarding departmental processes, procedures, and internal software systems to ensure that they are effective, efficient and mitigate errors and are properly documented
Understanding royalty calculation and allocation methods and licensing agreements
Confirming accuracy of royalty calculations by having a strong understanding of different pool royalty calculation and allocation methodologies and implications of patent changes
Assisting in implementing and testing changes to internal software systems, including adding development recommendations through the IT ticketing system
Processing, analyzing, and managing large amounts of data in Excel and developing strong knowledge of proprietary software applications

Benefits

Flexible work options (9/80 schedule)
Competitive compensation (base + bonus)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions
401(k) with 50% company match on the first 6% of eligible pay you contribute on a pre-tax or Roth basis
Employee Stock Purchase Plan (ESPP)
Generous holiday, vacation and sick leave
Supportive maternity, child bonding, and family care leave programs as well as short and long-term disability benefits
Programs and resources to support your physical, financial and social well being
Social activities including team events and onsites, all-company updates and retreat
Catered weekly lunch + snacks and drinks when working in the office
Temporary remote work option for qualified positions
Tuition Reimbursement Program