Roving Personal Banker ROVING Southeast GA
About The Position
Wells Fargo is seeking a Roving Associate Personal Banker (SAFE) to join its National Branch Network. This front-line role provides personalized banking support across multiple branch locations within an assigned geography, covering for banker and teller absences and temporarily filling open positions as needed. The banker builds customer relationships through in-branch interactions, scheduled conversations, and proactive outreach; learns about customers’ goals; and connects them with relevant banking products, services, and digital tools. The position supports account openings, service requests, credit applications, cash handling, and teller activities while working with branch teammates to deliver a consistent, high-quality customer experience. Success requires a strong service mindset, sound judgment, flexibility, and teamwork across changing branch environments. Wells Fargo provides training and coaching, and the role offers exposure to a large financial institution and a foundation for career growth and mobility. The role requires travel 100% of the time within the assigned geography and commuting to assigned branch locations for the duration of each assignment. The schedule will include Saturdays. The employee will flex between cash handling and customer banking activities, with an emphasis on account openings and ongoing account support. SAFE registration is required at employment; Wells Fargo will initiate the process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. The position is not eligible for visa sponsorship. The job profile is eligible for a 10% pay differential.
Requirements
- At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
- Ability to travel 100% of the time within the assigned geography and commute to assigned branch locations for the duration of assignments.
- Ability to work a schedule that includes Saturdays.
- SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
- Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
- The position is not eligible for visa sponsorship.
Nice To Haves
- Prior experience in financial services or a highly regulated customer-facing role, with comfort following structured processes and meeting accuracy and service expectations.
- Bilingual speaking and listening proficiency in Spanish and English.
- Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
- Comfort initiating outreach through calls, emails, or other channels to strengthen relationships and identify opportunities to support customer needs.
- Comfort with digital tools and technology, including the ability to learn new systems quickly and guide customers in adopting relevant capabilities.
- Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
- Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
- Ability to follow policies and regulations while identifying and escalating risk concerns.
Responsibilities
- Provide personalized banking support across multiple branch locations within an assigned geographic area, covering banker and teller absences and temporarily filling open positions as needed.
- Adapt to new branch environments, teams, and customer needs while maintaining consistent service quality and adhering to bank standards.
- Build customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement.
- Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions.
- Identify opportunities, promote solutions, and make appropriate referrals to meet customer and business goals.
- Support everyday banking needs, including account openings, service requests, and credit applications.
- Perform cash handling and teller-line activities, accurately processing transactions while maintaining compliance and operational standards.
- Use and adopt digital tools and technologies to enhance customer experience and support evolving banking needs.
- Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
- Collaborate with branch teammates to coordinate handoffs to licensed bankers or other specialists so customers connect with the right expertise.
- Travel within the assigned geography and commute to assigned branch locations for the duration of assignments.
- Work a schedule that includes Saturdays and flex between cash handling and customer banking activities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
