Roving Community Manager - 5714

Guardian Real Estate Services•Portland, OR

1d•Onsite

About The Position

Guardian Management is hiring a Roving Community Manager to travel to affordable housing properties in or around the Portland Metro area and southwest Washington, with additional travel areas possible as needed. The role travels to sites 4–5 days per week to cover personnel vacancies, support projects, and assist with project lease-ups. The schedule is 40 hours per week, Monday through Friday, and the position operates in professional office environments as well as away from the office when showing apartments, inspecting grounds, or meeting with owners. The Roving Community Manager oversees property operations and staff to meet ownership goals, follow Guardian policies, and comply with Fair Housing, landlord-tenant, and affordable housing program requirements. The position supports resident service, property upkeep and curb appeal, financial performance, leasing, regulatory compliance, reporting, and timely completion of required paperwork. It also supervises property employees and vendors and coordinates with corporate departments and Portfolio Managers. The position reports to or works under the direction of a Portfolio Manager or Director of Operations, as applicable. It uses standard office equipment and computer-based tools, including internet and Microsoft Office programs, Adobe Acrobat, email, recruitment and property management software, and training and timekeeping programs.

Requirements

High school diploma or GED.
At least one year of experience managing a multifamily community.
At least one year of experience working in affordable housing, such as HUD, Rural Development, or Tax Credit housing.
Excellent attention to detail and organizational skills.
Strong mathematical skills and a basic understanding of property budgets and financial accounting.
Ability to speak, read, and write in English.
Ability to communicate effectively and in a timely manner, verbally and in writing.
Ability to complete required company training within established deadlines and attend other training sessions as required.
Availability to travel to projects in or around Oregon and Washington.
Ability to perform essential duties satisfactorily, with or without reasonable accommodations.

Responsibilities

Represent Guardian positively and professionally and coordinate the company's efforts to meet property management obligations.
Manage property operations in compliance with applicable local, state, and federal laws, including Fair Housing, landlord-tenant laws, and OSHA requirements.
Assist with developing operating income and expense budgets and capital budgets under the direction of the Director of Operations or Portfolio Managers.
Analyze and report monthly financial statements, operating variances, cash management, and receivables collection strategies.
Administer budgets, review operations, and recommend corrective actions to improve efficiency, owner and resident satisfaction, and profitability.
Ensure properties comply with applicable affordable housing program requirements.
Complete resident income certifications and recertifications accurately and on time.
Coordinate collection and documentation of revenue in accordance with leases and company policies.
Protect confidential resident, property, owner, and company information.
Direct day-to-day activities of property staff; support hiring, discharge, performance evaluation, coaching, and discipline with Portfolio Manager and HR direction.
Record time worked accurately and approve site staff time records daily in accordance with timekeeping guidelines.
Administer leasing, including reviewing tenant billings and lease clauses, preparing vacancy reports, enforcing tenant compliance, and performing landlord obligations.
Identify leasing prospects and occasionally respond to routine leasing inquiries.
Collect delinquent accounts within legal guidelines and coordinate with accounting to maintain accurate rent rolls and receivables.
Work with the Portfolio Manager to identify, engage, and supervise vendors; approve invoices for property goods and services within company, owner, and budget standards.
Coordinate with corporate departments and maintain collaborative working relationships with coworkers.
Prepare and lead site staff meetings, including monthly safety meetings, and submit meeting minutes to the corporate office.
Seek improvements to processes and results to better meet resident needs, ownership objectives, and company standards.
Coordinate repairs and maintenance with maintenance staff when applicable, and regularly inspect the property and vacant apartments.
Maintain accurate records of property systems and conditions, including roofs, HVAC, fire prevention and extinguishing systems, sprinklers, elevators, hazardous materials, and utilities.
Bid property improvement work as needed and as directed by the Portfolio Manager.
Prepare for and participate in property inspections, provide documentation, answer questions, and tour properties with inspectors.
Develop and maintain a plan for emergency services available to staff and residents during and outside business hours.
Perform other duties assigned by the Portfolio Manager.