Roving Personal Banker- Northeast AL

Wells Fargo•Huntsville, AL

1d•Onsite

About The Position

Wells Fargo is seeking a Roving Associate Personal Banker (SAFE) for its National Branch Network. This front-line role provides support across multiple branch locations within an assigned geography. The banker builds customer relationships through in-branch interactions, scheduled conversations, and proactive outreach; learns about customers’ goals; and connects them with appropriate banking products, services, and digital tools. The position supports account openings, service requests, and credit applications while collaborating with branch teammates across locations to deliver consistent, high-quality customer service. The role requires adapting to changing branch environments and balancing customer service, cash handling, sales and referral opportunities, and compliance responsibilities. It provides exposure to a large financial institution and a foundation for potential career growth, supported by training and coaching. The role requires travel throughout the assigned geography and a schedule that includes Saturdays. SAFE registration is required at the time of employment; Wells Fargo initiates the registration process after the employee’s start date. Loan Originators must meet applicable LO/CFPB requirements and Wells Fargo standards, including financial responsibility, character, fitness, and criminal background requirements. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to travel 100% of the time within the assigned geography and commute to assigned branch location(s) for the duration of assignments.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies and standards related to financial responsibility, character, fitness, and criminal background.
Ability to comply with applicable policies and regulations and fulfill risk and compliance obligations.

Nice To Haves

Prior experience in financial services or a highly regulated customer-facing role, with comfort following structured processes and accuracy and service expectations.
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
Comfort initiating outreach by calls, emails, or other channels to strengthen relationships and identify opportunities to support customer needs.
Comfort with digital tools and technology, including the ability to learn new systems quickly and guide customers in adopting useful capabilities.
Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
Ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience.
Ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

Provide personalized banking support across multiple branch locations within an assigned geographic area, covering banker and teller absences and temporarily filling open positions as needed.
Adapt to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards.
Build customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement.
Conduct discovery-driven conversations to understand customer needs and connect customers with relevant banking products, services, and solutions.
Identify opportunities, promote solutions, and make appropriate referrals to support branch growth and customer and business goals.
Support everyday banking needs, including account openings, service requests, and credit applications.
Handle cash and perform teller line activities, processing transactions accurately and maintaining compliance and operational standards.
Use and adopt digital tools and technologies to enhance the customer experience and support evolving banking needs.
Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
Collaborate with branch teammates to coordinate handoffs to licensed bankers or other specialists.
Travel within the assigned geography and commute to assigned branch locations for the duration of each assignment.
Work a schedule that includes Saturdays.
Flex between cash handling and customer banking activities, with an emphasis on account openings and ongoing account support.
Follow applicable risk programs, policies, and procedures; identify and escalate concerns and remediate issues as required.