Roving Personal Banker Sheboygan

Wells Fargo•Manitowoc, WI

3d•Onsite

About The Position

Wells Fargo is seeking a Roving Associate Personal Banker (SAFE) to join its National Branch Network. This front-line role provides support across multiple branch locations within an assigned geography, covering banker and teller absences and temporarily filling open positions. The banker builds customer relationships through in-branch interactions, scheduled conversations, and proactive outreach, helping customers with everyday banking needs and connecting them to relevant products, services, and digital tools. The role supports account openings, service requests, credit applications, cash handling, and teller-line activities. The banker adapts to different branch environments and teams while maintaining consistent service quality, compliance, and operational standards. This position requires travel throughout the assigned geography and a schedule that includes Saturdays. SAFE registration is required at employment; Wells Fargo initiates the registration process after the start date. The position is not eligible for Visa sponsorship. The job profile is eligible for a 10% pay differential.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
Ability to travel 100% of the time within the assigned geography and commute to assigned branch locations for the duration of assignments.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies concerning financial responsibility, character, fitness, and criminal background.
Ability to comply with applicable policies, procedures, risk programs, and regulatory requirements.

Nice To Haves

Prior experience in financial services or a highly regulated customer-facing role, with comfort following structured processes and meeting accuracy and service expectations.
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
Comfort initiating outreach through calls, emails, or other channels to strengthen relationships and identify opportunities to support customer needs.
Comfort with digital tools and technology, ability to learn new systems quickly, and ability to guide customers in adopting useful capabilities.
Ability to identify customer needs and connect customers to appropriate solutions, including referrals when additional expertise is needed.
Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
Ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

Provide personalized banking support across multiple branch locations in an assigned geographic area, covering banker and teller absences and temporarily filling open positions.
Adapt to new branch environments, teams, and customer needs while maintaining service quality and adherence to bank standards.
Build customer relationships through proactive, meaningful conversations that support financial well-being and engagement.
Conduct discovery-driven conversations to understand customer needs and connect customers with relevant banking products, services, and solutions.
Identify opportunities, promote solutions, and make appropriate referrals to meet customer and business goals.
Support everyday banking needs, including account openings, service requests, and credit applications.
Perform cash handling and teller-line activities, processing transactions accurately and maintaining compliance and operational standards.
Use and adopt digital tools and technologies to enhance customer experiences and support banking needs.
Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
Coordinate with branch teammates to ensure seamless handoffs to licensed bankers or other specialists.
Travel within the assigned geography and work a schedule that includes Saturdays.
Flex between cash handling and customer banking activities, with emphasis on account openings and ongoing account support.
Follow applicable risk and compliance programs, identify and escalate risks or issues, and support timely remediation.