Roving Personal Banker South Central Alaska

Wells Fargo Bank•Soldotna, AK

3d•Onsite

About The Position

Wells Fargo is hiring a Roving Associate Personal Banker (SAFE) for its National Branch Network. The role provides banking support across multiple branch locations within an assigned South Central Alaska geography, covering banker and teller absences and temporarily filling open positions. The banker builds customer relationships through in-branch interactions, scheduled conversations, and proactive outreach; learns customers’ goals; and connects them with relevant banking products, services, and digital tools. The position supports account openings, service requests, and credit applications, performs cash handling and teller activities, and collaborates with branch teams to deliver consistent service. Success requires flexibility across changing branch environments, sound judgment, teamwork, and adherence to risk and compliance standards. Wells Fargo provides training and coaching to support development and career mobility. The role requires travel throughout the assigned geography, commuting to assigned branch locations for the duration of each assignment, and a schedule that includes Saturdays. SAFE registration is required at employment; Wells Fargo will initiate the registration process after the start date. Loan Originators must meet LO/CFPB requirements and applicable Wells Fargo standards, including financial responsibility, character, fitness, and background screening requirements. This position is not eligible for visa sponsorship. The position is eligible for a 10% pay differential. The stated base pay range is $23.00–$31.00; pay may vary based on performance, skills, experience, and work location. Employees may also be eligible for incentive opportunities.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to travel 100% of the time within the assigned geography.
Ability to commute to assigned branch location(s) for the duration of assignments.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
Must comply with applicable risk, regulatory, and operational requirements.
Not eligible for visa sponsorship.

Nice To Haves

Prior experience in financial services or a highly regulated customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations.
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
Comfort initiating outreach through calls, emails, or other channels to strengthen relationships and identify opportunities to support customer needs.
Comfort with digital tools and technology, with the ability to learn new systems quickly and guide customers in adopting relevant capabilities.
Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
Proven ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

Provide personalized banking support across multiple branch locations in an assigned geographic area, covering banker and teller absences and temporarily filling open positions as needed.
Adapt to different branch environments, teams, and customer needs while maintaining service quality and adhering to bank standards.
Build customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement.
Lead discovery conversations to understand customer needs and connect customers with relevant banking products, services, and solutions.
Identify opportunities, promote solutions, and make appropriate referrals to support customer and business goals.
Support everyday banking needs, including account openings, service requests, and credit applications.
Handle cash and perform teller-line activities, processing transactions accurately and in compliance with operational standards.
Use and adopt digital tools and technologies to enhance the customer experience and support banking needs.
Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
Collaborate with branch teammates to coordinate handoffs to licensed bankers or other specialists.
Travel throughout the assigned geography and commute to assigned branch locations for the duration of assignments.
Flex between cash handling and customer banking activities, emphasizing account openings and ongoing account support.
Work a schedule that includes Saturdays.