Roving Banker Southwest Denver District

Wells Fargo•Colorado Springs, CO

2d•$21 - $30•Onsite

About The Position

Wells Fargo is hiring a Roving Associate Personal Banker (SAFE) for its National Branch Network. This front-line role provides support across multiple branch locations in an assigned geography. The banker builds customer relationships by helping with everyday banking needs through in-branch interactions, scheduled conversations, and proactive outreach, then connects customers with relevant products, services, and digital tools. The role supports account openings, service requests, and credit applications, and works with branch teammates to provide a consistent customer experience. The banker adapts to changing branch environments, balances customer service with cash-handling and teller activities, and follows operational, risk, and compliance standards. Travel is required throughout the assigned geography, and the schedule includes Saturdays. SAFE registration is required at employment; Wells Fargo initiates the process after the employee's start date. The position is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to travel 100% of the time within the assigned geography and commute to assigned branch locations for the duration of assignments.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo initiates the registration process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
Ability to meet applicable screening requirements; a credit report may be reviewed, excluding credit score, and additional ongoing screening may apply.

Nice To Haves

Prior financial-services experience or experience in a highly regulated customer-facing role, with comfort following structured processes and accuracy and service expectations.
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
Comfort initiating outreach by calls, emails, or other channels to strengthen relationships and identify ways to support customer needs.
Comfort with digital tools and technology, ability to learn new systems quickly, and ability to guide customers in adopting useful banking capabilities.
Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
Ability to follow policies and regulations and identify and escalate risk concerns.

Responsibilities

Provide personalized banking support across multiple branch locations in the assigned geographic area, covering banker and teller absences and temporarily filling open positions as needed.
Adapt to different branch environments, teams, and customer needs while maintaining consistent service quality and following bank standards.
Build customer relationships through proactive conversations that support financial well-being and engagement.
Understand customer needs through discovery conversations and connect customers with relevant banking products, services, and solutions.
Identify opportunities, promote solutions, and make appropriate referrals to support customer and business goals.
Support everyday banking needs, including account openings, service requests, and credit applications.
Perform cash-handling and teller-line activities, processing transactions accurately and meeting compliance and operational standards.
Use and adopt digital tools and technologies to enhance the customer experience and support evolving banking needs.
Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
Coordinate with branch teammates to provide seamless handoffs to licensed bankers or other specialists.
Flex between cash handling and customer banking activities, with an emphasis on account openings and ongoing account support.
Travel within the assigned geography and work a schedule that includes Saturdays.
Follow applicable risk and compliance programs, escalate concerns, and support timely remediation of issues.