Routing Coordinator

TWO-TAC LLC•Manassas Park, VA

2d•$21 - $23•Onsite

About The Position

AMERI-CANS is seeking a highly organized and strategic Routing Coordinator to join its operations team onsite in Manassas Park, Virginia. The role plans and adjusts daily driver routes to support on-time service, customer satisfaction, and efficient use of resources. The coordinator monitors drivers, responds to route changes and delays, and works with dispatch, customer service, operations, and field-based drivers. The position may involve occasional coordination with teams in Richmond, Virginia. The work schedule is Monday through Friday. Early morning or weekend availability may be required, and overtime is available based on operational demand. The role requires the ability to perform essential duties with minimal or no supervision, sit or stand for extended periods, perform various bending and reaching movements, and lift and carry up to 50 pounds.

Requirements

High school diploma or equivalent required.
One to three years of experience in routing, dispatching, transportation coordination, or logistics.
Proficiency with routing software and Microsoft Office Suite.
Excellent communication, coordination, and customer service skills.
A calm, solution-focused mindset when handling urgent or unexpected issues.
Ability to perform essential duties with minimal or no supervision.
Ability to sit or stand for long periods and perform the described physical movements, including stooping, crawling, bending, twisting, reaching, and crouching.
Ability to lift and carry up to 50 pounds.

Nice To Haves

Associate's or Bachelor's degree preferred.
Familiarity with DOT regulations and local or regional geography is a strong plus.
Bilingual skills highly preferred.
Experience with Verizon Connect, Samsara, or similar routing software.

Responsibilities

Develop, assign, and optimize daily driver routes using routing software and geographic knowledge.
Monitor driver progress throughout the day and provide real-time route support and adjustments.
Communicate route changes, delivery priorities, and job updates to drivers clearly and promptly.
Coordinate with dispatch, customer service, and operations to meet delivery and pickup timelines.
Analyze traffic patterns, delivery schedules, and customer needs to improve routing efficiency.
Proactively address and resolve routing delays or service issues.
Maintain detailed records of routes, service times, and delivery metrics.
Ensure compliance with DOT regulations and AMERI-CANS safety standards.
Evaluate and recommend route-performance improvements, focusing on reducing fuel use, service times, and mileage.

Benefits

Medical, dental, vision, life, and disability insurance.
Aflac supplemental short-term disability and accident coverage, 100% employer paid.
Life insurance policy, 100% employer paid.
Weekly pay cycle.
Performance and year-end bonuses.
Paid training and certifications.
Smartphone or tablet tech package.
Apprenticeship and mentorship programs.
Professional growth opportunities.
Annual company trips and outings.
Paid time off for vacation and sick leave.
11 federal holidays.
Uniforms and safety equipment provided.
Company-matched 401(k) plan.