Router

A & L Foods Inc•Bensalem Township, PA

7d•$26 - $28•Onsite

About The Position

The Router plans and optimizes daily delivery routes to support safe, efficient, and on-time customer deliveries. This role balances driver workloads, coordinates order priorities with warehouse operations, responds to service issues, and communicates route changes to drivers and dispatch personnel.

Requirements

High school diploma or equivalent required
Minimum 2 years of experience in routing, dispatch, transportation, delivery operations, or a related distribution role preferred.
Proficiency in routing or dispatch software, mapping tools, and Microsoft Office applications
Professional and responsive when supporting drivers, customers, warehouse teams, and internal departments.
Ability to prioritize routing tasks and meet daily dispatch deadlines.
Ensures route sequences, delivery windows, order priorities, and driver assignments are accurate.
Clearly communicate route instructions, changes, delays, and service concerns.
Adjusts routes quickly when service, staffing, equipment, traffic, or order issues arise.
Attendance and Punctuality: Arrive at work on time and limit unscheduled absences.
Ability to learn and effectively use routing, dispatch, mapping, and order-management systems.
Balances customer service, legal drive time, driver workload, equipment capacity, and total route miles.

Nice To Haves

associate degree in logistics, transportation, or a related field preferred.
knowledge of DOT hours-of-service rules preferred.

Responsibilities

Plan, sequence, and optimize daily delivery routes based on customer delivery windows, order volume, equipment capacity, driver availability, and geographic efficiency.
Creating truck routes within the warehouse management system for the night shift to pick and process.
Balance route assignments and driver workloads while considering legal drive time, route complexity, stop count, and delivery requirements.
Coordinate with warehouse and operations teams regarding order priorities, loading sequence, route readiness, and time-sensitive deliveries.
Review orders and routing data for accuracy, including addresses, delivery instructions, service times, equipment needs, and special requirements.
Adjust routes in response to customer service issues, late orders, driver call-outs, equipment problems, traffic, weather, or other operating disruptions.
Communicate route assignments, changes, delivery priorities, and special instructions to drivers, dispatchers, warehouse personnel, and management.
Monitor route execution and support dispatch with delivery updates, issue resolution, and service recovery action as needed.
Maintain accurate routing records and assist with reporting on route miles, stops, delivery performance, and routing efficiency.
Other duties as assigned.