Route Trainee - London - UniFirst Canada

UniFirst•London, ON

2d•Onsite

About The Position

At UniFirst Canada, we Always Deliver—for our customers and our people. Join us as a Route Trainee (RT) and take the first step toward a rewarding career in service and customer care. As an RT, you’ll receive hands-on training through our robust, blended learning programs while supporting daily operations and preparing to transition into a full-time Route Service Representative (RSR) role. You’ll assist with deliveries, service, and route coverage while learning multiple customer accounts. This is a dynamic opportunity ideal for someone eager to grow, customer-focused, and ready to build a strong foundation in a field-based service role.

Requirements

Must be at least 21 years of age with a valid driver’s license, a clean driving record, and reliable transportation.
Must meet all Ministry of Transportation requirements.
High school diploma or CAEC is required.
Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

Nice To Haves

Prior experience in customer service, route sales, or delivery, roles is a plus!

Responsibilities

Participate in UniFirst’s Service Certificate Program: Engage in a hands-on training program designed to prepare you for a Route Service Representative (RSR) role.
Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
Deliver Consistent, Reliable Service: Transport clean garments and products to customers and return soiled items, providing dependable and timely service with every stop.
Provide Route Coverage When Needed: Step in during RSR absences to manage established routes, upholding UniFirst’s high standards of service and professionalism.
Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.
Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
Contribute to Service Department Success: Play a vital role in delivering outstanding service, building customer relationships, and driving the success of our Service Department.
Maintain a Predictable Schedule: Enjoy consistent Monday–Friday daytime schedule with no nights or weekends.