Route Service Technician

Sharps Medical Waste Services•Augusta, GA

22h

About The Position

The Route Service Technician (Box Truck Driver) services assigned customer accounts efficiently while providing excellent customer service. The role safely operates a 26-foot straight truck, transports medical waste, complies with applicable Department of Transportation and state regulations, and follows company safety and compliance policies. Regular overnight travel may be required according to assigned routes and customer service needs, and candidates must be comfortable traveling and staying overnight as required. The position includes paid training, company-provided uniforms, health benefits, tuition reimbursement, vacation/PTO after 90 days, and a Stay-On Bonus. It offers opportunities to contribute to a mission-driven organization and develop a career in an essential industry.

Requirements

High school diploma or equivalent.
Two or more years of customer service experience.
Completion of an accredited driving school or at least one year of commercial driving experience.
Current driver's license with an excellent driving record.
Current Medical Examiner's Certification (MEC).
Ability to work safely and carefully to prevent injury while driving, loading, and unloading the vehicle.
Ability to read maps and demonstrate good computer skills.
Ability to regularly carry 25–50 pounds and occasionally carry up to 75 pounds.
Ability to push or pull carts weighing up to 500 pounds using mechanical aids or manual effort.
Must be at least 25 years old and have driving experience.
Ability to work in all weather conditions and adapt to a dynamic work environment.
Safety-toe work boots with slip-resistant soles and a Bluetooth headphone system are required.
Comfort with regular overnight travel and overnight stays as required.

Nice To Haves

Previous route management experience.
CDL Class B.
COVID vaccination.

Responsibilities

Pick up and transport waste safely in accordance with federal, state, and local regulations.
Travel to assigned customer locations, including routes requiring overnight stays.
Plan daily schedules around customer needs using manifests, route sheets, and other documentation from supervisors or dispatchers.
Prepare and load trucks with supplies needed for daily service.
Ensure customer waste is properly packaged and ready for transport.
Provide excellent customer service to assigned accounts and communicate issues to supervisors or dispatchers.
Secure waste, supplies, and equipment before operating the vehicle on public roads.
Complete required paperwork legibly and accurately, including DOT Driver Logs when applicable.
Perform pre-trip and post-trip inspections and promptly report maintenance issues.
Adapt to fast-paced and changing work environments while maintaining safety standards.
Perform other duties as assigned.