Route Service Representative

Dempsey Uniform & Linen Supply•Bethlehem, PA

2d•Onsite

About The Position

Join Dempsey Uniform & Linen Supply, a leading provider of high-quality uniforms, restaurant linens, and floor mats. We pride ourselves on delivering excellence through cost-effective rental solutions, reliable weekly pick-up, cleaning, and prompt delivery services. Be a vital part of our team, contributing to our mission of delivering exceptional service to our clients while enjoying a satisfying work-life balance. We are seeking a motivated and customer-focused Route Sales Representative to join our team. In this role, you will be responsible for selling and delivering our products to businesses in the Bethlehem, Allentown, Lehigh Valley area. You will develop and maintain strong relationships with existing customers while actively seeking out new opportunities to expand our customer base. If you're passionate about customer service and growing your career, this is the perfect opportunity to join a dynamic team and make a positive impact. Enjoy daytime routes scheduled from Monday to Friday, offering a full-time position with a 4-day work week (6:00 am to 4:30 pm). Experience the flexibility of weekends and holidays off, allowing for personal and family time. Join us in providing outstanding service to our valued customers.

Requirements

Minimum age requirement: 22 years for vehicle insurance purposes
Valid driverâ€™s license in good standing with a clean record
Must meet pre-employment DOT physical requirements
Physical capability to lift up to 75 pounds and carry products into and out of customers' locations
Exceptional customer service skills, problem-solving abilities, and the capacity to build rapport and trust with clients
Ability to meet our appearance and dress code policy
High school diploma or equivalent required

Nice To Haves

college degree preferred
additional education or training in sales or business is a plus
May have prior experience in fast-paced environments, such as production, manufacturing, assembly, or retail

Responsibilities

Drive Sales and Service Excellence: Navigate your designated route, servicing existing customers, and introducing innovative product solutions to enhance their businesses. Utilize your customer service and sales skills to organically expand your route, identifying opportunities to upsell and cross-sell products and services.
Strategic Inventory Management: Maintain accurate invoice inventories and conduct regular inventory audits to ensure consistency and reliability. Identify additional products and services that can bring added value to our customers, presenting these opportunities during customer interactions. Proactively negotiate service agreement renewals with customers to solidify long-term partnerships and drive revenue growth.
Safety and Compliance: Execute your responsibilities with the utmost professionalism and adherence to safety standards and driving regulations. Ensure compliance while representing Dempsey Uniform on the road.
Act as a brand ambassador for Dempsey Uniform, representing the company with professionalism and integrity at all times.