Route Service Representative
About The Position
Join Nixon Medical and Build Your Future! At Nixon Medical, we deliver more than just medical linens—we deliver outstanding service to healthcare professionals. As a Route Service Representative (RSR), you are the face of our company, providing exceptional customer service while managing your own route with independence and flexibility. If you thrive in a customer-focused, active work environment and are looking for a high-paying career with growth potential, this is the role for you! For more than 55 years, Nixon Medical has been a trusted leader in providing premium medical apparel and linens to outpatient healthcare centers. Our commitment to exceptional service has earned us partnerships with some of the largest regional health systems in the United States, and we proudly serve over 10,000 locations every week. As a mission-driven organization, we’ve built an award-winning workplace culture rooted in respect, integrity, and growth. Our mission — to grow and create opportunities that enrich each other’s lives — comes to life through a culture focused on helping our associates become the best versions of themselves while empowering our customers to deliver outstanding patient care. Nixon Medical is proud to partner with Work Step, a cutting-edge text messaging-based associate feedback platform, to drive an amazing culture of associate engagement and continuous improvement. We believe to grow and create opportunities that enrich each other’s lives, opportunities must be available to all. Our commitment to having a diverse, equitable, and inclusive workforce will strengthen our progress to continue offering long-term career opportunities while providing best in class solutions for our customers. Nixon Medical is an EEO/Affirmative Action Employer.
Requirements
- Customer-focused, friendly, and professional
- Self-motivated and independent – You take ownership of your route and service quality.
- Strong communication skills – Build lasting relationships with customers.
- Ability to lift, push, and pull up to 75 lbs.
- Valid driver’s license with a clean driving record.
- DOT physical required.
- 3+ years of customer service experience preferred.
Responsibilities
- Provide Outstanding Customer Service – Be the trusted point of contact for our healthcare clients.
- Manage Inventory – Ensure customers receive the right products on time.
- Deliver & Pick Up medical linens and garments on an assigned route.
- Grow Your Route – Recommend additional products and services to expand revenue and earnings.
- Load & Unload company trucks to ensure accurate and timely deliveries.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off & Paid Holidays
- Quarterly Customer Service Bonus Program
- Company-Paid Life Insurance
- Employee Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
