Route Service Representative

Cozzini Bros., Inc.•Indianapolis, IN
•Onsite

About The Position

Cozzini Bros. is seeking a Route Service Representative in Indianapolis, Indiana. The company provides knife rental and sharpening services to restaurants and commercial kitchens, exchanging Cozzini-engineered knives and blades every two weeks. This role makes recurring customer visits to deliver and exchange cutlery and kitchen blades, promote company programs and promotional items, collect invoice payments, and maintain customer relationships. The work involves operating a small sprinter or transit van; a CDL is not required. The schedule is Monday through Thursday, with 10-hour shifts. Overnight travel may be required for some routes. The position is physically active and includes loading, unloading, carrying deliveries, using handheld devices, and safely operating company vehicles.

Requirements

  • Reliable and dependable driving professional who enjoys a fast-paced work environment.
  • Strong customer-service skills and a customer-first attitude.
  • Excellent communication skills to foster strong customer relationships.
  • Safety-focused mindset for a physically active workday on the road.
  • Ability to load, unload, lift, and carry light deliveries.
  • Stable work history and a clean driving record.
  • Ability to lift and carry up to 50 pounds repeatedly.
  • Ability to reach, twist, turn, bend, and pull.
  • Ability to climb and navigate various terrains.
  • Capacity to sit and stand for extended periods.
  • Dexterity to load and unload delivery items safely.
  • Endurance for physical tasks throughout a 10-hour shift.
  • Ability to maintain physical stamina for consistent light-duty deliveries.
  • Ability to handle and operate handheld devices for delivery tracking and inventory management.

Nice To Haves

  • Previous route sales or delivery experience is preferred.

Responsibilities

  • Deliver and exchange cutlery for national and local restaurant, food service, and grocery customers.
  • Deliver and exchange kitchen blades on can openers, deli slicers, food processors, and other food service equipment.
  • Promote and sell company programs and promotional items.
  • Collect invoice payments by cash, card, check, or other stated methods.
  • Use handheld devices to track customer knife sets and manage delivery tracking and inventory.
  • Operate company vehicles safely and responsibly, following safe driving techniques and safety protocols.
  • Build and maintain strong customer relationships.
  • Load, unload, lift, and carry delivery items safely.

Benefits

  • Medical, dental, vision, life insurance, and short- and long-term disability coverage.
  • 401(k) with company match.
  • Six paid holidays and paid vacation.
  • Competitive pay with incentives.
  • Growth and advancement opportunities.
  • Supportive team environment.
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