Route Service Manager

Interstate Batteries • Sarasota, FL

1d

About The Position

The Route Service Manager delivers batteries and provides exceptional customer service to a predetermined route of customers and dealers within an assigned territory. The role grows route sales through outstanding service, trustworthy advice, and dealer retention. It also manages dealer relationships and consignment programs, maintains product and route standards, processes transactions and documentation, and handles battery loading, delivery, collection, and return activities.

Requirements

• Current DOT Medical Certification and maintenance of a clean driving record.
• A Class A or B Commercial Driver's License may be required depending on the equipment operated.
• High school diploma or GED equivalent.
• Ability to read, write, and perform basic math.
• Good communication skills.
• Ability to interact effectively with customers.
• Strong customer service skills.

Nice To Haves

• Prior driving experience.
• Prior customer service experience.

Responsibilities

• Deliver batteries and provide timely service to each dealer on the assigned route.
• Follow all Environmental Health and Safety rules and policies.
• Establish, build, and maintain good dealer relationships.
• Manage consignment programs to help dealers increase sales and drive retention.
• Complete documentation in a timely manner.
• Maintain the route by keeping displays clean and the dealer list up to date.
• Invoice units that fail to last through the warranty period.
• Rotate batteries to maintain product quality and service standards.
• Collect and handle account payments, including cash, checks, and money orders.
• Collect and return junk or used batteries.
• Load and unload the truck.

Benefits

• Tools and services intended to support team members' personal wellbeing and success in work and life.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED