Route Sales Representative

Alsco Uniforms•Sheridan, WY

16h

About The Position

The Route Sales Representative supports the Service Departments in meeting customer needs through up-selling, cross-selling, and excellent customer service. The position reports to the District Manager. The representative prospects new customers on assigned routes and refers qualified leads to the Sales Department, builds customer loyalty, handles service concerns, follows procedures for installations, deliveries, and account management, and maintains route and customer records. The role also involves processing payments, credits, and change orders; monitoring accounts and customer or competitive feedback; promoting products and services; and serving as a relief driver in collaboration with service, sales, and operations teams. The representative conducts daily vehicle inspections, keeps the truck clean, loads and unloads products, and complies with company policies, safety standards, and dress code. The work includes daily travel and operating vehicles on public roads, as well as working in customer locations and industrial laundry facilities, service centers, or depots. Physical tasks include recognizing colors and sizes, stooping, pulling, pushing, reaching overhead, lifting up to 75 pounds, and moving loaded carts up to 500 pounds. Applicants must be at least 21 years old, maintain a valid driver's license (and a CDL when applicable), have a driving record free of chargeable accidents and specified violations, communicate and comprehend directions in English, and have two years of relevant experience in sales, customer service, delivery, or public-facing work. Employment is contingent on successful completion of background and drug screening.

Requirements

Be at least 21 years old.
Have and maintain a valid driver's license and a CDL when applicable.
Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
Have excellent verbal and written communication skills in English and comprehend and follow directions.
Have two years of relevant experience in sales, customer service, delivery, or public-facing work.
Be able to recognize colors and sizes accurately.
Be able to stoop, pull, push, reach overhead, lift up to 75 pounds, and move loaded carts up to 500 pounds.

Responsibilities

Prospect and engage new customers on assigned routes and refer qualified leads to the Sales Department.
Provide outstanding customer service to build loyalty and strong relationships.
Communicate with decision-makers and proactively resolve service concerns.
Follow Service SOPs for installations, deliveries, and account management.
Maintain accurate inventories, route books, and customer files.
Accurately handle customer payments, credits, and change orders.
Monitor accounts and report customer feedback or competitive activity.
Upsell services, promote products, and refer leads to Sales Consultants.
Conduct daily vehicle inspections and maintain truck cleanliness.
Load and unload products, move carts, and lift products as required.
Ensure compliance with company policies, safety standards, and dress code.
Collaborate with service, sales, and operations teams as a relief driver.
Support other service team members when required.