Route Sales Representative

Alsco Uniforms • Brockton, MA

5h

About The Position

The Route Sales Representative supports the Service Departments in meeting customer needs through up-selling, cross-selling, and excellent customer service. The position reports to the District Manager and has a base compensation of $25 per hour. The role involves prospecting and engaging customers on assigned routes, handling service and account tasks, maintaining route and vehicle records, and collaborating with service, sales, and operations teams as a relief driver. Employment is contingent upon successful completion of background and safety-sensitive drug screening.

Requirements

• Have and maintain a valid Driver's License and a CDL when applicable; be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
• Excellent verbal and written communication skills in English, and ability to comprehend and follow direction.
• Two years of relevant experience in sales, customer service, delivery, or public-facing work.
• Ability to accurately recognize colors and sizes.
• Ability to stoop, pull, push, reach overhead, lift up to 75 lbs., and move loaded carts up to 500 lbs.
• Ability to travel daily and operate vehicles on public roads, in and out of customer locations, loading areas of industrial laundry facilities, service centers, or depots.
• Ability to work in indoor and outdoor areas of industrial laundry facilities.

Responsibilities

• Prospect and engage new customers within assigned routes and refer qualified leads to the Sales Department.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales Consultants.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load and unload products, move carts up to 500 lbs., and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.
• Support other service team members where required.

Benefits

• Medical, dental, vision, and FSA/HSA.
• Life insurance and disability insurance.
• Vacation, sick time, and holidays.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed