About The Position

Primary responsibility is efficient routing execution and capacity planning for assigned markets using routing systems and operational tools. This role works to build efficient routes that balance service, cost, and capacity while maintaining clear communication with field leadership and supporting overall operational performance.

Requirements

  • High School diploma or equivalent, some college desirable
  • 0–2 years of experience in operations, logistics, routing, or related field, or equivalent experience
  • Strong organizational and problem solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Possess math skills sufficient to perform required duties
  • Or an equivalent combination of education, training or experience

Nice To Haves

  • Experience with routing tools, scheduling systems, or Salesforce preferred

Responsibilities

  • Execute daily routing activities for assigned markets using routing systems (e.g., Cheetah, RBMS)
  • Build efficient routes with a balance of service, cost, and capacity utilization
  • Adjust service day availability and limits to support demand and optimize job mix
  • Perform route batching, route adjustments, and updates based on daily operational needs
  • Identify capacity gaps and support actions to maximize available routing capacity
  • Communicate regularly with market leadership regarding routing plans, changes, and constraints
  • Support coordination with field teams to align routing execution with operational needs
  • Review and update customer scheduling to ensure accuracy and alignment with routing plans
  • Monitor routing performance using available reporting tools and dashboards
  • Review and manage cases or requests in Salesforce as needed
  • Use Microsoft Word, Excel, Outlook, and Teams in daily operations
  • Regular attendance and punctuality required
  • Perform other duties and responsibilities as assigned
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