Day Route Merchandiser

Crafty•Hayward, CA

7d•Onsite

About The Position

This is a high-energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people. Crafty is looking for a Route Merchandiser whose responsibilities will include merchandising client office kitchens & pantries and highly organized storage rooms, completing 5-8 delivery stops during their day where they will safely navigate the loading/unloading of the delivery truck, delivering product directly into our client locations. The role also involves safely maneuvering one of our box trucks through a route delivering food, beverages, and smiles to our clients, engaging with clients and other Crafty team members onsite, performing routine maintenance on machines (such as coffee & kegerators), quality control checks, and completion of task lists (inventory, budget). Additionally, the role requires communicating and escalating any location needs or safety concerns to the Crafty team, and accurately completing pre/post route paperwork. This role is a full-time, hourly role within Crafty for our San Francisco market's Day shift (Tuesday - Friday 4:00am - 2:00pm PT). This role is based out of our Hayward, CA, warehouse and will make deliveries throughout the San Francisco Area.

Requirements

Valid Driver's license required.
Client Obsessed: Demonstrates a deep commitment to understanding and exceeding client needs and preferences, consistently showing eagerness and patience in all client interactions.
Effective Communicator: Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions.
Operationally Sound: Ensures that all operations run smoothly, efficiently, and effectively, adhering to best practices and standards.
Reliable: Shows accountability, punctuality, and consistency in fulfilling commitments. Maintaining high service standards, fostering client trust, and contributing to operational efficiency.
Resilient: Quickly adapts to change, anticipates and addresses challenges with strong problem-solving skills, and maintains a positive attitude to ensure ongoing success.
Lifting items weighing over 50 lbs throughout the day.
Safely handling bulky items up to 150 lbs.
Collaborative: Encompasses the ability to work effectively with others towards shared goals while providing and receiving constructive input to enhance individual and team performance.
Demonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success.
Adherence to Standards: The commitment to following established guidelines, regulations, or protocols consistently.
Attention to Detail: Demonstrates exceptional attention to detail by meticulously overseeing merchandising, inventory management, and ownership responsibilities to ensure precision, consistency, and excellence in all aspects of operations.

Responsibilities

Merchandising client office kitchens & pantries and highly organized storage rooms.
Completing 5-8 delivery stops during the day, safely navigating the loading/unloading of the delivery truck, and delivering product directly into client locations.
Safely maneuvering a box truck through a route delivering food, beverages, and smiles to clients.
Engaging with clients and other Crafty team members onsite, delivering the highest quality service.
Performing routine maintenance on machines (such as coffee & kegerators), quality control checks, and completion of task lists (inventory, budget).
Communicating and escalating any location needs or safety concerns to the Crafty team.
Accurately completing pre/post route paperwork.