1st Shift, Route Lead, Plano, TX
About The Position
Leadpoint Business Services is seeking a dynamic leader for a Route Lead position in Plano, TX. This role supports the day-to-day performance of Leadpoint’s team on assigned residential recycling routes. The Route Lead works closely with driver helpers, support staff, department managers, and Leadpoint leadership to help ensure safe, efficient, and reliable route operations. In this role, you will provide on-route support, assist with workforce coordination, communicate with employees and management, and help identify and resolve operational issues. You will also assist with performance tracking, safety initiatives, training, and maintaining strong customer service. The ideal candidate will demonstrate strong leadership, communication, organization, attention to detail, and problem-solving skills. Experience in route management, particularly in the waste or recycling industry, is highly preferred.
Requirements
- Basic computer skills and familiarity with Microsoft Office and other workplace technology.
- Strong communicator capable of effectively engaging with driver helpers, support staff, department managers, clients, and senior management to ensure smooth coordination of operations.
- Previous experience managing or supporting routes is required.
- Ability to motivate, support, and lead team members while maintaining operational efficiency and meeting performance expectations in the dynamic environment of residential recycling routes.
- Quick-thinking problem solver with the ability to identify and address issues such as route disruptions, defects, staffing challenges, and other operational concerns to minimize the impact on service delivery and customer satisfaction.
- Efficient time manager skilled at prioritizing tasks and allocating resources effectively to meet the daily demands of residential recycling routes.
- Hands-on experience and knowledge relevant to route operations, waste and recycling, labor efficiency, and daily operational processes.
- Demonstrates a commitment to continuous learning and development, with the ability to adapt to new technologies, processes, and organizational practices while promoting collaboration, accountability, and effective skills transfer within the team.
- Clean driving record is required.
Nice To Haves
- Experience in the waste or recycling industry is highly preferred.
Responsibilities
- Provide on-route support to driver helpers and support personnel
- Assist with daily route operations and workforce coordination
- Communicate effectively with employees, department managers, clients, and Leadpoint leadership
- Help identify and resolve route disruptions, defects, and operational issues
- Assist with hiring, onboarding, and training of employees
- Support administrative and payroll-related tasks
- Promote and support safety programs and procedures
- Help maintain operational efficiency and quality service throughout residential recycling routes
Benefits
- Health, dental, vision benefits & more after 60 days of employment
- Company-provided PPE
- An employee lunchroom with a refrigerator and microwave for your use
- Weekly pay & accrued time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
