Route Driver for Dental Lab
About The Position
The Route Driver provides pick-up and delivery services for laboratory cases and other related items to customers and clients. As a representative and the “face” of Apex Dental Laboratory Group, the driver is expected to maintain a professional appearance and demeanor and deliver courteous, respectful, customer-focused service. The role requires following efficient delivery routes, handling and loading items properly, maintaining the company vehicle, and communicating customer feedback and concerns to the laboratory. The driver must be flexible when routes change and follow company safety protocols, including using required personal protective equipment.
Requirements
- Valid driver’s license.
- Ability to read, write, speak, and understand English.
- Excellent eye-hand coordination and manual dexterity.
- Detail-oriented.
- Good oral communication skills and a personable manner.
- Acceptable driving record.
- Ability to handle stressful situations caused by driving conditions, run schedules, or changes.
- Professional and neat appearance.
- Customer-service orientation.
- Ability to sit for extended periods.
- Ability to lift 25 pounds.
- Wear appropriate personal protective equipment when required and follow safety guidelines in the Apex Safety & Health Plan Manual.
Responsibilities
- Create and follow efficient delivery routes and sort items according to the route.
- Load bags, containers, and vehicles with items to be delivered, ensuring they are loaded correctly.
- Provide daily pick-up and delivery of products as requested or assigned.
- Represent Apex Dental Laboratory Group professionally and courteously to customers, focusing on exceeding their expectations.
- Maintain an excellent driving record and observe all road rules and safety requirements.
- Service the vehicle as needed, including checking fluid levels and replenishing fuel.
- Share ideas for changes that could positively affect customer relationships.
- Communicate customer concerns and relevant market observations to appropriate laboratory team members.
- Maintain the upkeep and cleanliness of the company vehicle according to laboratory protocols.
- Respond flexibly to customer needs and changes or alterations to the delivery route.
- Participate in company-sponsored training and meetings as required.
- Support and incorporate the company’s mission, vision, and core values.
- Clean the work area daily.
- Perform other duties as required and assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
