Route Coordinator

Labcorp • Tampa, FL

3d • Onsite

About The Position

Labcorp is seeking a Route Coordinator/Dispatcher to join our team in Tampa FL. Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives. LabCorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Requirements

• High school diploma or GED or equivalent
• 1 years or more experience in logistics, customer service or operations
• Basic computer and typing skills; experience with Microsoft Office
• Strong communication skills; both written and verbal
• Excellent organizational and time management skills
• Strong attention to detail with the ability to multitask
• Familiarity with route management software

Nice To Haves

• 2 years or more experience working as a medical courier

Responsibilities

• Utilize route management software to schedule, coordinate and dispatch specimen pickups
• Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
• Responsible for specific service area to ensure best possible solutions for client
• Achieve location productivity and expense targets while meeting customer expectations
• Ensure a balance between customer response time, accuracy and cost/productivity targets
• Follow standard procedures for field requests for service and dispatching calls
• Problem solve and provide potential resolutions for any specimen related issue
• Utilize multiple databases to process requests and inquiries
• Performs a variety of administrative/clerical duties as needed
• Develops and coordinates the daily route, work, and training schedules of assigned work group.
• Assists Branch Manager with administrative duties associated with Professional Services operations.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED