Route Assist

Steel Partners•McKinney, TX

10d•Onsite

About The Position

Performs all maintenance functions on food processing and related equipment; and sells and delivers Kasco products under the direction of the Territory Business Team Leader. This role involves performing maintenance and preventative maintenance, troubleshooting and repair on food processing equipment, conducting safety audits on customer equipment, maximizing sales of Kasco services and products, selling special programs, providing technical support, managing inventory, managing a route territory, providing special and emergency calls, administering order processing and invoice collection, and maintaining a safe work environment. The role also requires maintaining a professional external selling image for Kasco.

Requirements

One-year certificate from college or technical school with six months to one year related experience and/or training; or equivalent combination of education and experience.
Ability to sell
Strong interpersonal/communication skills - Able to create relationships
Self driven/self starter - Able to work with little direct supervision
Mathematical aptitude
Goal oriented
Problem solver
Entrepreneurial drive
Good listener
Maintains neat appearance
Curious/asks probing questions
Business Savvy
Organized / High attention to detail
Time Sensitive
Follows through assignment
High integrity/honesty
Financially responsible
Follows directions
Safe driver
Mechanical aptitude - able diagnose problems and technically comprehend Kasco’s service program
Basic electrical knowledge
Proficient with tools; demonstrated ability to perform repairs
Able to properly order and deliver repair items
Ability and desire to be computer literate with apps and programs used in scope of job
Able to read and follow a map and use GPS
Able to manage van inventory and replenishment
Ability to read and interpret machine schematic drawings.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; to write routine reports and correspondence.
Ability to communicate effectively with customers and fellow employees.
Applies common sense.
Able to successfully handle problems involving a few concrete variables in standardized situations.
Ability to define problems, collects data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Responsibilities

Performs all maintenance and preventative maintenance, such as troubleshooting and repair on food processing equipment, including band saws, juicers, meat grinders, slicers, tenderizers, etc.
Performs safety audits on customer’s equipment.
Maximize sales dollars of KASCO services customer calls by delivering/sale of Kasco products and full line of repair services to targeted customers.
Sell special programs created and provided by KASCO.
Provide technical support to customers on proper use of equipment.
Maintain control of inventory including predetermined level of inventory at each customer location. Forecast and maintain KASCO determined level of inventory in FSR warehouse and vehicle. Place reorders (per guidelines) with KASCO headquarters in a manner insuring timely and economical receipt of products. Order parts on a timely basis to have inventory available to service customers.
Manage route territory according to established schedule, including the number of stops, and the amount of time spent at each stop. Keep territory on schedule.
Provide special and emergency calls in a timely fashion to assure maximum service and customer satisfaction.
Provide effective administration of the order processing and invoice collection. Through use of tablet or phone, produce invoicing at store level and collect signature. For accounts below minimum billing levels, collect payment on delivery of service and properly remit to KASCO headquarters in a timely manner.
Maintain a safe work environment. Adhere to all Company and federal and state safety regulations. Operate vehicle in a safe and courteous manner. Maintains service vehicle according to Company policy. Adheres to all company policies and procedures.
Provide an effective, professional and visible external selling image for KASCO in accordance with company programs and policy which includes: Uniform wearing – clean clothing, proper safety shoes; Clean and organized van, inside and out. Van stocked with proper tools, product, etc.; Professional personal communications.