Rotating Assistant Restaurant Manager

Alvarado Street Brewery • Monterey, CA

3d • $75,000 - $80,000 • Hybrid

About The Position

The overall duties of the Rotating Assistant Manager position with Alvarado Street Brewery are to learn the ins and outs of restaurant management across our 3 locations. This position is for someone who is looking to expand their experience in a managerial role. You should be energetic and passionate about learning all facets of how to run a restaurant. You will be an ambassador for ASB and champion a culture of ethics resulting in fair and equitable treatment of all. You will have the unique opportunity to work with the different management teams and learn the daily operations of each location. The right candidate must be enthusiastic about the beer industry and have a desire to promote what makes Alvarado Street Brewery unique. As a manager you will be expected to oversee and ensure each staff stays on task and the guests are provided excellent service. You are responsible for supporting and ensuring the standards, protocols and processes established by the General Manager are in compliance. We are looking for a self-directed individual who can be trusted with critical and confidential information among multiple restaurants. This is a full time salaried exempt position.

Requirements

• High school diploma, GED, or equivalent.
• Previous supervisory experience, preferably within a restaurant.
• Prior experience working in a fast-paced restaurant environment.
• Fair, consistent, impartial, and ethical leader
• Intermediate accounting and arithmetic skills.
• Strong leadership skills with a desire to grow your career with ASB.
• Excellent guest service and conflict resolution abilities
• Ability to work evenings, weekends, and holidays.
• Able to respond quickly and competently and problem solve under pressure
• Proven ability to meet deadlines in a dynamic environment
• Ability to hold accountable a team in a compassionate fair, and consistent manner
• Takes responsibility, inspires, and leads with integrity
• Ability to provide superior guest experiences in demanding situations
• Takes initiative, detail oriented with awareness of the larger picture
• Lead staff by delegating and empowering with a positive attitude
• Strong communication skills, with an emphasis on listening, empathy, and common sense
• Ability to understand, audit and correct time records, labor, budget, and inventory reports
• Food handler certification
• Ability and desire to work in a fast-paced environment with a growing company
• Passion for beer, enthusiastic about the process and a desire to learn

Nice To Haves

• Bilingual in English and Spanish preferred

Responsibilities

• Be familiar with how each location schedules employees and communicate changes timely
• Knowing how to generally use Hotschedules
• Learning the different tip out percentages and tip procedures for each position/location
• Count the daily drops and keep the petty cash balanced using the ledger
• Effectively utilize our Toast POS - Comps, voids, discounts, auto gratuities, adjusting time clocks, printing reports, making buttons, 86ing or un86ing items, etc. and gradually expand knowledge of reports and functions as needed.
• Entering new employee information into the POS system
• Assisting with conducting new staff orientation, training, checklists, and quizzing
• Processing incoming mail and know the proper places to sort items
• Identifying invoices and code correctly in a timely manner
• Assisting with counting monthly inventory accurately
• Efficiently responding to emails, phone messages or Slack messages
• Checking the location specific emails to make sure we are responding timely
• Learning the logistics of each FOH position so you can support, train and oversee employees in each area.
• Be present on the floor throughout the lunch & dinner service to assist servers, bussers, runners, bartenders, hosts
• Ensure FOH staff is checking out properly and have finished all side work before clocking out
• Provide conflict resolution as needed between employees and guests
• Work with security to de-escalate various situations or alterations with guests
• Coach, counsel, and discipline staff as needed to hold all employees accountable in a fair and consistent manner. Properly and thoroughly communicate with the management team/HR.
• Keeping staff on task with side projects when it is slow and phasing when necessary
• Attending manager’s meetings and contribute ideas
• Handling or reporting maintenance issues with quick turn-around and keeping the log up to date
• Leading stand ups with staff and working with them on menu and beverage education
• Touching tables and checking with guests to make sure everything is satisfactory
• Ensure all employees are offered/provided rest and meal breaks
• Keep storages and offices organized and all restaurant items stocked in the proper location
• Assisting the management teams with orders and alerting them when items are running low
• Communicate with Human Resources any employee hires, terms, changes, and all other needs
• Possess a basic understanding of our labor budgets and manage it daily
• Communication daily via email or manager’s log to pass on any pertinent information from the day(s) or shift(s)
• Communication with management and other locations as required
• Assisting the restaurant director or GM’s with any special needs or tasks
• Comply with all Company safety and health policies and procedures

Benefits

• Medical, Dental, and Vision Insurance
• 401K with employer match
• Paid time off
• Paid holidays and sick leave
• Employee discounts on food and beverage at our Monterey, Carmel, and Salinas locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED