Rose Tavern Host (Seasonal) - $11 + Pooled Tips!

The Lake House on Canandaigua • Canandaigua, NY

16h • $11 • Onsite

About The Position

The Host/Hostess greets guests as they enter and shows them to their table or waiting area. The Host/Hostess engages with guests to ensure their meal is as good as it should be. To do well in this role, a Host/Hostess should be comfortable standing for long periods and managing a very busy shift.

Requirements

• Ability to provide top notch customer service in a fast-paced environment.
• A positive attitude and ability work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.

Nice To Haves

• Restaurant experience a plus.

Responsibilities

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they are happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• Knowledgeable of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.
• Cultivate and enter guest data into guest management software.
• Performs any other duties as assigned.

Benefits

• Paid Time Off during your first full calendar year for Full Time employees!
• Membership Discounts to the Sands Family YMCA
• FREE Lunch and/or Dinner during your shift!
• Robust and formalized training program to get you doing what you love as soon as possible!
• Rooms, Food & Bev, and Spa Discounts at The Lake House!
• Many Employee Discounts at The Lake House and through LifeMart!
• Company sponsored Community Service and Wellness Events!

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees