Host/Hostess (Seasonal)
About The Position
We are hiring immediately for seasonal HOST/HOSTESS positions. This role is responsible for seating guests in the dining room and handling customer service situations as they arise. Mazzone Hospitality, a division of Compass Group, has a rich history spanning over 30 years, starting with a small restaurant and growing into the most prestigious hospitality company in upstate New York. We operate in two divisions: On/Off premise catering and business dining, with 18 locations throughout the capital district and over 1,000 employees. Our success is built on a commitment to exceptional service and attention to detail.
Requirements
- No previous experience is required.
- Willing to train!
Responsibilities
- Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements.
- Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates.
- Exhibits exceptional communications skills.
- Gets along well with others, demonstrates flexibility and patience; possesses an interest in people.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed.
- Helps train new food-service team members.
- Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed.
- Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency.
- Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.
- May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties and during special events or functions.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
