Root Cause Analysis (RCA) Coordinator

NY United Health Services • Binghamton, NY

1d

About The Position

The Root Cause Analysis (RCA) Coordinator leads, coordinates, and facilitates the organization’s root cause analysis process for patient safety events. The role ensures timely, structured, and effective analysis of adverse events, near misses, and sentinel events to identify system-based causes and drive sustainable improvements. The coordinator partners with interdisciplinary teams to foster a culture of safety, learning, and continuous quality improvement.

The position is in UHS Quality Management, with a day rotational shift and 40 regularly scheduled hours per week. Compensation is $40.70–$61.05 per hour, depending on experience.

Requirements

• Bachelor’s degree in Healthcare, Nursing, Quality, Public Health, or a related field.
• 3–5+ years of experience in healthcare quality, patient safety, or risk management.
• Experience with Joint Commission standards and regulatory requirements.
• Active RN license in New York State.

Nice To Haves

• Experience conducting or facilitating root cause analyses.
• Familiarity with the Press Ganey RCA model.

Responsibilities

• Lead, coordinate, and facilitate the organization’s RCA process for patient safety events.
• Ensure timely, structured, and effective analysis of adverse events, near misses, and sentinel events.
• Identify system-based causes and drive sustainable improvements.
• Partner with interdisciplinary teams to foster a culture of safety, learning, and continuous quality improvement.

Benefits

• Medical, dental, and vision coverage for employees working 24 or more hours per week, starting the first of the month after hire.
• Discounted childcare through Bright Horizons.
• Voluntary benefits including pet insurance and legal services.
• Paid time off accrual beginning on day one.
• 403(b) retirement plan with company match.
• Flexible spending accounts.
• Access to financial advisors.
• Up to $400 per year in wellness rewards.
• 24/7 EAP counseling and virtual mental health support.
• PTO donation program.
• Access to more than 100,000 online courses and leadership programs.
• Tuition reimbursement.
• Clinical ladders and internal mobility opportunities.
• Team events and employee engagement and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level