Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required. This includes tasks such as flipping/inspecting mattresses, box springs, and assembling bed frames, vacuuming behind and underneath furniture, spot cleaning carpets and upholstery, dusting, touch-up painting, and ensuring all necessary hardware and appliances are present and in working order. The role also involves replacing light fixtures, inspecting and repairing grout and caulking, and performing miscellaneous minor repairs like tightening loose toilet seats, changing light bulbs, and patching holes in walls. General cleaning of all guestroom surfaces, including tubs, wall tile, hard floors, walls, windows, and mirrors, is also a key responsibility. The associate must report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor. Additionally, adherence to all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions, and completing safety training and certifications, is required. The role also demands following all company policies and procedures, maintaining a clean and professional appearance, ensuring confidentiality, and protecting company assets. Welcoming and acknowledging guests according to company standards, anticipating and addressing guest needs, and developing positive working relationships are also essential. The position requires the ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping, and to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and to assist with objects weighing over 50 pounds. Standing, sitting, or walking for extended periods is also part of the job. Other reasonable job duties may be requested.
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Career Level
Entry Level
Education Level
High school or GED