Rooms Intern

Grand Bohemian Lodge Greenville • Greenville, SC

12d • Onsite

About The Position

The Rooms Division Internship program is designed to provide interns with hands-on experience and knowledge in various positions within the Front Office and Housekeeping departments. This internship offers an opportunity to apply classroom learning to practical situations, with on-the-job training, guest interaction, mentorship, and networking opportunities with hospitality leaders and peers. The intern is expected to provide the highest level of service, aligning with the company's mission, core values, standards, and goals. Successful interns may be considered for future employment with the company upon completion of the internship.

Requirements

• Currently enrolled in College/University or a recent graduate eligible for internship programs.
• Ability to communicate in the English language.

Nice To Haves

• Preferred communication in the English language.

Responsibilities

• Rotate through various positions in the Front Office and Housekeeping departments to gain comprehensive understanding of the Rooms Division.
• Process check-ins, check-outs, and room assignments as a Front Office Agent.
• Operate phones, process wake-up calls, and assist guests with inquiries and concerns.
• Maintain cleanliness and organization of guest rooms as a Houseperson/Room & Laundry Attendant.
• Address guest special requests and manage linens through washing, folding, stacking, and transferring.
• Ensure quality of product and labor productivity in the housekeeping department as a Housekeeping Supervisor.
• Greet and interact with guests in a genuine, warm, and friendly manner, using professional language.
• Maintain guest privacy, including confidentiality of personal information and key control.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed