Houseperson - Rooms

Lodging DynamicsSan Diego, CA
Onsite

About The Position

The Rooms Houseperson plays a vital role in supporting the Housekeeping Department by ensuring guest room attendants have the supplies and assistance needed to efficiently clean guestrooms while maintaining clean, organized, and guest-ready public and back-of-house areas. This position helps deliver an exceptional guest experience by maintaining the hotel's cleanliness, safety, and operational standards.

Requirements

  • Previous housekeeping, hotel, or custodial experience preferred but not required.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Excellent customer service and communication skills.
  • Dependable with a strong work ethic.
  • Flexible availability, including weekends and holidays.
  • Ability to stand and walk for extended periods throughout the shift.
  • Frequently lift, push, pull, and carry up to 50 pounds.
  • Regular bending, kneeling, reaching, climbing stairs, and repetitive movements.
  • Ability to safely operate housekeeping equipment, carts, and cleaning tools.

Responsibilities

  • Deliver clean linens, towels, and guest room amenities to room attendants throughout the shift.
  • Collect and transport soiled linens, trash, and recycling from guest room floors to designated areas.
  • Stock housekeeping closets with linens, amenities, and cleaning supplies.
  • Maintain cleanliness of housekeeping storage rooms, linen rooms, and service corridors.
  • Vacuum and clean guest room hallways, elevators, stairwells, and other assigned public areas.
  • Respond promptly to housekeeping requests, including guest deliveries, extra amenities, cribs, rollaway beds, and other service requests.
  • Assist room attendants with moving furniture, stripping rooms, deep cleaning, and special projects.
  • Report maintenance issues, safety hazards, and lost and found items according to hotel procedures.
  • Ensure housekeeping carts and equipment are clean, organized, and properly maintained.
  • Follow all safety, sanitation, and brand standards while using cleaning chemicals and equipment.
  • Support laundry operations and other housekeeping functions as needed.
  • Maintain a positive, professional attitude while interacting with guests and fellow team members.
  • Perform other duties as assigned by housekeeping leadership.

Benefits

  • health, dental, vision, 401(k), pet insurance, and other supplemental benefits
  • Paid time off for full AND part time associates
  • Travel discounts at hotel partners and franchises around the world
  • Participation in our Wellness program
  • On-demand pay opportunities for instant pay between paychecks
  • Leadership development program and growth opportunities
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