Rooms Inspector

LBA Hospitality•Dania Beach, FL

1d•Onsite

About The Position

The Rooms Inspector assists in monitoring the cleanliness of guest rooms and public areas, ensuring guest satisfaction with the friendliness and service of the Housekeeping staff. This role is responsible for ensuring guest rooms and public areas of the hotel are clean and operating correctly while adhering to labor and budgetary guidelines. Honesty and trustworthiness are essential due to access to guest rooms and property, and potential associates must pass security clearances.

Requirements

Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities.
High school diploma or equivalent.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach, crawl, and kneel.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.
Knowledge of proper procedures for handling of linens, terry, and other supplies.
Knowledge of sanitation of supplies, guestrooms, and public areas.
Knowledge of guestroom cleaning procedures.
Knowledge of safety and security measures.
Ability to report or correct any hazardous conditions observed immediately.
Knowledge of assistance in supervising and managing staff techniques.
Thorough knowledge of materials, supplies, and equipment used in the housekeeping department.
Ability to follow and manage using the Company procedures and policies.
Must be organized to maintain logs, bibles, checklists, and inventories as scheduled.
Ability to maintain designated minutes per room.
Ability to maintain guest privacy.
Ability to follow cleaning procedures in the company systematic fashion.
Ability to assist with guest issues, being professional and maintaining a hospitable caring attitude.
Must be able to work alone AND as a team member.
Comply with all standards.
Be able to multi-task, remain service-centric.
Effectively communicate with guests and co-workers via various methods to include: messages and communication log books.
Must be able to learn/use computer systems necessary to perform daily tasks to include: Quore, Hotel Effectiveness, etc.
Must be able to exercise discretion to maintain guest privacy.
Key control is required for guests and associates. Keys are to be accounted for and secured on a constant basis.
Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates.

Nice To Haves

Assistance in supervising and managing staff techniques.

Responsibilities

Monitor the cleanliness of guest rooms and public areas.
Ensure guest rooms and public areas are clean and operating correctly.
Assist in coordinating the activities of the Housekeeping Team, including break out boards, assigning times, checking rooms, and ensuring associates take breaks and clock in/out on time.
Assist with monthly inventories, proper ordering, receiving, and maintenance of supplies.
Clean vacant dirty rooms to be guest ready.
Return occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standards and best practices.
Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist.
Report any discrepancies to the Executive Housekeeper or Housekeeping Manager.
Assist in maintaining other areas of the hotel in a clean and orderly condition (e.g., Associate breakroom, restrooms, public areas, stairwells, and back of the house area).
Respond to guest requests and inquiries immediately.
Maintain a crisp, clean, and professional appearance daily adhering to grooming and uniform standards.
Other duties as assigned, of which the associate is capable of performing.