Rooms Inspector

LBA Hospitality•Tallahassee, FL

4d•Onsite

About The Position

The Rooms Inspector assists in monitoring the cleanliness of guest rooms and public areas as well as satisfying guests in terms of the friendliness and service of the Housekeeping staff. Ensures guest rooms and public areas of the hotel are clean and operating correctly while working within the labor and budgetary guidelines set forth by LBA.

Requirements

Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities
High school diploma or equivalent
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach, crawl, and kneel.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.
Knowledge of proper procedures for handling of linens, terry and other supplies.
Knowledge of sanitation of supplies, guestrooms, public areas.
Knowledge of guestroom cleaning procedures.
Knowledge of safety and security measures.
Ability to report or correct any hazardous conditions observed immediately.
Knowledge of assistance in supervising and managing staff techniques.
Through knowledge of materials, supplies and equipment used in the housekeeping department.
Ability to follow and manage using the Company procedures and policies.
Must be organized to maintain logs, bibles, checklist, and inventories as scheduled.
Ability to maintain designated minutes per room.
Ability to maintain guest privacy.
Ability to follow cleaning procedures in the company systematic fashion.
Ability to assist with guest issues, being professional and maintaining a hospitable caring attitude.
Must be able to work alone AND as a team member
Comply with all standards
Be able to multi task, remain service centric.
Effectively communicate with guests and co-workers via various methods to include: messages and communication log books.
Must be able to learn/use computer systems necessary to perform daily tasks to include: Quore, Hotel Effectiveness, etc.
Must be able to exercise discretion to maintain guest privacy.

Responsibilities

Assist in coordinating the activities of the Housekeeping Team. This may include break out boards, assigns times, checking rooms and entering into system, ensuring associates take break and clock in/out on time.
Key control is required for guests and associates. Keys are to be accounted for and secured on a constant basis.
May assist with monthly inventories, proper ordering, receiving and maintenance of supplies.
As needed, responsible for cleaning vacant dirty rooms to be guest ready, and returning occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standards and best practices set forth by LBA.
Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist.
Report any discrepancies to the Executive Housekeeper or Housekeeping Manager.
Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. Associate breakroom, restrooms, public areas, stairwells, and back of the house area).
Respond to guest requests and inquiries immediately.
Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates.
Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards.
Other duties as assigned, of which the associate is capable of performing.