Rooms Division Inter (PM Shifts)

Pyramid Global Hospitality•Burlington, MA

3d•Onsite

About The Position

Pyramid Global Hospitality is seeking a Rooms Division Intern for PM shifts at the Boston Marriott Burlington. This internship offers hands-on experience in both Front Desk and Housekeeping departments, providing a comprehensive understanding of hotel operations and guest experience management. The role is ideal for students or individuals interested in exploring a career in the hospitality industry, offering flexible scheduling and opportunities for professional development within a supportive team environment.

Requirements

Friendly, positive, and enthusiastic personality
Eager to learn about the hotel and hospitality industry
Excellent communication and teamwork skills
Organized, dependable, and willing to jump in and help
Comfortable working in a fast-paced environment
Comfortable with computers and learning new technology
PM/evening availability a must
Hospitality or Hotel Management students are encouraged to apply!

Responsibilities

Learn the Front Desk operation — assist with guest arrivals, departures, questions, and requests
Assist with reservations, room assignments, and other front office activities
Experience Housekeeping operations — learn how guest rooms and public areas are inspected, prepared, and maintained
Work with the Front Desk and Housekeeping teams to help ensure rooms are clean, ready, and available for arriving guests
Learn how hotel departments communicate and work together to solve guest needs
Gain exposure to hotel systems, procedures, service standards, and daily operations
Assist with special projects and other activities designed to build your hospitality knowledge
Be part of a supportive team where every day brings something new to learn!