Rooms Controller- Full Time (Caesars Atlantic City)
About The Position
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.
Requirements
- Superior customer service skills
- Upbeat and positive attitude
- Ability to create positive energy and sustain enthusiasm
- Ability to greet guests warmly
- Ability to anticipate needs and provide fast, flawless service
- Ability to check for satisfaction and resolve service breakdowns
- Ability to promote Caesars Rewards programs and card membership
Responsibilities
- Demonstrate superior customer service skills.
- Maintain an upbeat and positive attitude.
- Create positive energy and sustain enthusiasm.
- Create an atmosphere of luck and celebrate guest wins.
- Be ready to serve and informed of daily information.
- Build relationships by greeting guests warmly.
- Anticipate guest needs and provide fast, flawless service.
- Check for guest satisfaction and resolve service breakdowns.
- Promote Caesars Rewards programs and card membership.
- Provide a warm farewell and thank guests.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
